Job Description

The 415 Group is actively seeking an Administrative Assistant to come join the teams of one of their most trusted clients!

The Billow Company—a trusted, family-owned funeral provider serving the Akron community for over 150 years—is seeking a full-time Administrative Assistant to join our compassionate and professional team in Fairlawn, OH.

In this vital front-office role, you will provide empathetic support to families while ensuring the smooth operation of day-to-day administrative tasks. The ideal candidate is organized, respectful, and committed to providing exceptional service during times of need.

Key Responsibilities

• Warmly greet and assist families and visitors
• Answer and direct phone calls with professionalism and care
• Perform general administrative tasks including data entry, filing, and scheduling
• Prepare service-related materials such as documents, memorial folders, and correspondence
• Support funeral directors with service planning and logistical needs
• Handle sensitive information with confidentiality and discretion

Qualifications

• Prior administrative or office experience preferred
• Strong communication and interpersonal skills
• Excellent organizational skills and attention to detail
• Proficiency with Microsoft Office Suite and general office equipment
• Calm, compassionate demeanor in sensitive situations

What We Offer

• A respectful and supportive work environment
• Competitive salary and comprehensive benefits package Health insurance
• Life insurance
• 401(k) plan
• Generous paid time off
• The opportunity to be part of a long-standing, family-focused company rooted in tradition and care

Job Title: Administrative Assistant

Location: Fairlawn OH

Company: Billow Funeral Homes & Crematory

Hours: 8:00am to 4:00pm M-F, and 2 Saturdays in a month

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