Job Description

The Assistant Banking Center Manager is responsible for ensuring that the goals of the branch are met by providing excellent customer service in a team building atmosphere. Typical responsibilities include opening new accounts, assisting customers and lenders, and providing operational support to the Banking Center Manager. The ABCM is also responsible for managing operations in the absence of the Banking Center Manager.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Promote and cross-sell the Bank’s products and services by assisting customers in their selection to meet their financial needs.
2. Perform banking center activities such as opening new accounts, safe deposit duties, stop payment requests, check recorders, and wire transfer requests.
3. Monitor cash limits for the tellers, vault, ATM and total office.
4. Monitor reports to assure that MIL and CTR reporting is completed timely and accurately, assures transmission of reports to the Compliance Department.
5. Ensure ATM is balanced, and the proper cash supply is within limits.
6. Review and monitor deposit account exceptions and ensure exceptions are cleared in a timely manner.
7. Participate in branch audits on established schedule.
8. Review NSF and overdraft reports for assigned customer portfolios; approves or declines such exceptions within approved limits.
9. Maintain strong knowledge of the financial industry and support staff development and growth.
10. Process moderately complex customer transactions, problems, or inquiries and assume responsibility in absence of Banking Center Manager.
11. Consistently maintains exceptions at less than 30 days.
12. Compliance with any and all BSA/AML/CFT and Sanctions requirements set forth by Bank Policy and Procedure, including but not limited to timely completion of assigned training.

SECONDARY DUTIES

At the direction of the Banking Center Manager, the Assistant Banking Center Manager may support some or all the following activities:

1. Approve teller sheets to assure balancing, reporting and cash limits are within approved limits.
2. Perform alarm testing and 911 testing in accordance with established guidelines.
3. Provide leadership, training, and/or support to staff, leads team meetings.
4. Approve timecards by payroll deadlines.

The position performs duties specific to the position and other functions as assigned by management.

SUPERVISORY RESPONSIBILITY

The position is responsible for supervision of retail staff in the absence of the Banking Center Manager. The Assistant Banking Center Manager is expected to provide leadership, training and support to less experienced staff members.

ENVIRONMENT AND PHYSICAL ACTIVITY

The incumbent is in a non-confined office setting in which they are free to move about at will. In the course of performing the duties and responsibilities of this position spends time writing, speaking, listening, lifting (up to 25 pounds), sitting, typing on a computer keyboard, and standing, kneeling and reaching.

The incumbent for this position may operate any or all of the following: telephone, copy and fax machine, adding machine, computer and related printers.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The incumbent in this position must be able to read documents or instruments, detailed work, problem solving, customer contact, reasoning, math, verbal and written communication, analytical reasoning, multiple tasks with constant interruptions.

MINIMUM REQUIREMENTS

These specifications are guidelines based on the minimum experience required to perform the essential functions of the job. Individual abilities may result in some deviation from these guidelines:

• High school diploma or general education degree (GED); 5 years or more of experience in financial institution customer service.
• Basic knowledge of state and federal banking compliance regulations and other Bank operational policies.
• Basic math, computer, and Microsoft Office skills.
• Effective oral, written, and interpersonal skills. Effective time management skills.
• The ability to understand and follow procedures, write correspondence, and speak clearly to customers and other Bank employees.
• Ability to deal with difficult problems and work with minimal supervision while performing duties.

Stellar Benefits:

We believe that empowering people goes far beyond the workplace. That’s why we’ve designed our benefits to help foster your health and prosperity, so you can best support yourself, your loved ones and your communities

• Health Care Coverage, no waiting period
• Dental/Vision
• STD/LTD
• Annual Performance Bonus Eligible
• 401K with company match
• Paid Vacation
• Volunteer days
• Travel Stipend
• Tuition Assistance
• And More

What it Means to Be Stellar:

Stellar Bank came to be in 2023, when Allegiance Bank and CommunityBank of Texas joined forces. What emerged was a financial institution like no other. Stellar bankers set the standard for responsive, relationship-based community banking. We have the resources, dedication and personal focus to out-bank the big banks and out-service the small banks. Our customers see us as a vital part of the team. We are their financial experts who go above and beyond to help them form a plan and get it done

Join Stellar Bank and, yes, you’ll be providing outstanding banking. But you’ll be achieving something much greater. At Stellar, we empower people to thrive. This is our purpose. This would be your purpose. Here you’d be part of a supportive culture where relationships bond, individuals grow, communities prosper and careers flourish. You can make a difference at Stellar – for yourself and for everyone around you.

Stellar Bank does not discriminate on the basis of race, color, religion, national origin, sex, disability, familial status or any other characteristic protected by applicable federal, state, or local laws, regulations and ordinances.

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