Job Description

Offering: Relocation Assistance - Health Insurance - Paid Vacation/Holidays/Sick Days - 401k

The Assistant Funeral Home Manager will assist in overseeing funeral home operations up to and including funeral home arrangements, funeral services & ceremonies, funeral home administration, embalming, scheduling, local marketing and community involvement, funeral home maintenance and compliance, and supervising funeral home staff. The Assistant Manager will continually ensure that the service level is maintained while communicating on a daily basis as to any deficiencies noted.

The Assistant Funeral Home Manager’s duties must be performed consistent with company mission and values and in adherence to company policy and procedures

Specific Responsibilities

• Organize and supervise day-to-day service arrangements
• Ensure all staff scheduled to work on services are reporting for work duties on time
• Ensure that all Funeral Arrangers are using the General Price List appropriately, that all contract information is completed correctly, and appropriate authorization signatures are given
• Coach Funeral Directors with respect to the service needs of client families on an at-need basis. Ensure all clients’ needs are met including the opportunity to present the “As Many Ways as Wishes” script.
• Ensure that cash disbursements are distributed appropriately for each service
• Ensure regulatory compliance within the Safety & Environmental guidelines. Promote a safe work environment by being aware of and practicing universal precautions and adopting general principles of safe conduct
• All staff discipline must be conducted in accordance with company policy
• Monitor quality of obituaries, memorial registers, service cards etc.
• Ensure that all vehicles are maintained and clean at all times utilizing our delegated Fleet person.
• Serve families one at a time with Seamless service and the two-up system.
• Any other duties as directed by management

Experience and Educational Requirements

• Possess a valid Funeral Director’s license.
• 3+ years of funeral industry experience including supervisory or management experience.

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