Job Description

Now Hiring: Bilingual Patient Coordinator - Westminster, MD

Pay: $20-$22/hour | Full-Time | Temp-to-Hire | Onsite

Schedule: 11:00 AM - 7:00 PM or 10:00 AM - 6:00 PM

Ultimate Staffing is currently seeking a Bilingual Patient Coordinator for a mental health practice located in Westminster, Maryland . This is a non-clinical, front office position that plays a key role in creating a welcoming and supportive environment for patients. This full-time, temp-to-hire opportunity is ideal for someone who is passionate about patient care and fluent in both English and Spanish .

The practice is family-centric, stable, and offers a range of mental health services including psychiatry, therapy, and counseling .

• Greet and check in patients for appointments; manage the intake process efficiently and warmly
• Schedule appointments using the EMR system , including reminder calls and follow-ups for no-shows
• Handle medication refill requests according to practice workflows
• Update and review referral documents, consent forms, intake paperwork, and insurance authorizations within the EMR
• Provide administrative support to the Medical Director and assist in daily office operations

• Must be bilingual in Spanish and English
• Minimum 3 years of recent administrative experience , including front-desk or reception duties
• Recent experience in the healthcare industry in an administrative or support role
• Comfortable using Electronic Medical Records (EMR) systems
• Basic understanding of healthcare insurance , including co-pays, referrals, and claims
• Strong written and verbal communication skills
• Willingness to learn and be trained on new processes and systems

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

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