Job Description

Job Description:

• Interview Type: Either Webcam Interview or In Person
• The Pharmacy team needs a Business Integration Specialist who is dedicated to the PBM Module Implementation and can focus on these work streams as they relate to implementation of the new PBM, in collaboration with the existing pharmacy team.
• Knowledge of Medicaid Pharmacy Benefits Management processes, intended outcomes, and pain points is essential.
• This position will actively work with the Pharmacy Business team to define and provide the business support in completing the business process documents, Business use cases, Business case scenarios, user acceptance test case scenarios, and documentation in relation to Medicaid initiatives and strategic goals. This position may require interacting with the NC Medicaid Business Information Analytics Office, DHHS Data Office, Information Technology Division, Privacy and Security Office, Policy Office, General Counsel, Office of Procurement, Contracts and Grants, among others.

Roles and Responsibilities:

• Supports one or more Pharmacy business process areas, including.
• Clinical policies and Prior Authorizations.
• Drug Utilization Review (DUR) and pharmacy lock-in related processes
• Behavioral health, and A+ kids.
• Preferred Drug List (PDL) and Medicaid Drug Rebate Program (MDRP)
• Physicians Administered Drug Program (PADP) related to the Medicaid Drug Rebate Program (MDRP)
• Supports cross-functional activities that provide effective oversight of Medicaid Programs.
• Collaborates and communicates with the PBM Business stakeholders (Product Managers, Product Owners, Business Leads.)
• In-depth knowledge and understanding of the business needs across functions and business segments in healthcare that meet departmental goals.
• Ability to research and recommend the development and implementation of business initiatives of the product enhancements.
• Provides feedback and input to senior level decision-makers to develop long-range strategic alternatives for business solutions.
• Preferred to have experience with Medicaid, managed care, and Pharmacy Benefit Manager (PBM) operations. areas.
• Prior experience with Medicaid applications and preferably across Pharmacy Functional Areas.
• Communicate with the business owner needs and help translate them into detailed and actionable requirements as needed.
• Ensures compliance with all applicable policies and procedures.
• Supporting the product lifecycle from conception through implementation.
• Performs other duties as assigned.
• In addition, the Pharmacy Business Integration Specialist is responsible in supporting the Business Management space to achieve successful development of the Pharmacy Benefit Management Solution in support of the Medicaid program. The Business Integration Specialist will work collaboratively with the Business owner and the rest of the business team to develop the strategy behind how each MES module will support the business requirements definition as well translation and specification of all functional requirements.

Education and Experience (Required):

• Graduation from an accredited School of Pharmacy
• B.S. or Doctor of Pharmacy degree required.
• Registered Pharmacist with a valid and unrestricted Pharmacist license
• 3+ years of professional experience, preferably within a Medicaid agency or Pharmacy Benefit Manager (PBM)
• Understanding of pharmacy lines of business: retail, long term care, home infusion, mail order, specialty, institutional
• Drug information skills

Analytical skills

• Computer proficiency with Microsoft Office (Word, Excel, PowerPoint) products.
• Skills to handle multiple priorities and manage communications professionally to achieve issue resolution with customers, employees, or management.
• License or Certification required by statue or regulation: (Is a license or certificate required? What kind and type?).

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