Job Description

We’re seeking an experienced and compassionate Care Team Manager to oversee caregiver operations, ensure exceptional client service, and support the overall success of our clients programs. If you’re a strong communicator, thrive in a fast-paced environment, and have a passion for serving seniors, this role is an excellent fit.

What You’ll Do

• Oversee day-to-day care team operations, scheduling, and caregiver assignment
• Serve as primary point of contact for clients and families
• Conduct client assessments, care plan updates, and quality assurance visits
• Coach, develop, and support caregivers to ensure high performance
• Monitor service delivery and respond quickly to client needs or staffing issues
• Maintain compliance with state regulations and company policies
• Collaborate with leadership on staffing, training, performance, and retention strategies
• Track metrics, document progress, and uphold service excellence standards

What We’re Looking For

• Previous experience in home care, senior care, healthcare, or caregiver management
• Strong leadership and people-management skills
• Excellent communication, problem-solving, and customer-service abilities
• Ability to manage multiple priorities in a dynamic environment
• Compassionate and professional demeanor with a client-first approach
• Proficiency with scheduling software / CRM systems (a plus)
• Valid driver’s license; ability to travel locally for client visits

Why Join

• Make a meaningful impact on the lives of seniors and their families
• Supportive team environment
• Opportunity to lead and develop a growing care team
• Competitive compensation and room for advancement

If you’re a dedicated leader ready to elevate care quality and build a strong caregiver team, we’d love to connect with you.

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