About Us:
LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree — a Larsen & Toubro Group company — combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit
Job Title : Cisco WebEx Infrastructure SME
Location : Ohio– USA
Job Summary
We are seeking an experienced Collaboration Technology Subject Matter Expert SME to manage our Cisco Webex Infrastructure Microsoft Teams and other collaboration
devices
The ideal candidate will have extensive experience in maintaining and troubleshooting collaboration systems ensuring optimal performance and reliability
Key Responsibilities
Manage Collaboration Infrastructure Oversee the operation maintenance and troubleshooting of Cisco Webex Microsoft Teams and other collaboration devices
System Maintenance Perform regular maintenance tasks including updates patches and backups to ensure the collaboration systems are secure and uptodate
Troubleshooting Diagnose and resolve system issues including hardware software and network problems related to collaboration technologies
Performance Optimization Monitor system performance and implement improvements to enhance efficiency and reduce downtime
Documentation Create and maintain detailed documentation of system configurations procedures and troubleshooting steps
Security Management Ensure the security of collaboration systems by implementing best practices and adhering to security policies
Collaboration Work closely with other IT teams and stakeholders to support business operations and projects
Training and Support Provide training and support to other team members and endusers as needed
Qualifications
Experience 10 years of experience in managing collaboration technologies including Cisco Webex and Microsoft Teams
Technical Skills Strong knowledge of collaboration systems including hardware software and associated communication technologies
ProblemSolving Excellent analytical and problemsolving skills to diagnose and resolve technical issues
Communication Strong communication and collaboration skills to work effectively with crossfunctional teams
Documentation Proficiency in creating and maintaining comprehensive documentation
Certifications Relevant certifications in collaboration technologies or related fields are a plus
Preferred Skills
Experience with other collaboration tools and technologies
Knowledge of networking and security principles
Familiarity with modern IT infrastructure and cloud technologies
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):
Benefits and Perks:
Comprehensive Medical Plan Covering Medical, Dental, Vision
Short Term and Long-Term Disability Coverage
401(k) Plan with Company match
Life Insurance
Vacation Time, Sick Leave, Paid Holidays
Paid Paternity and Maternity Leave
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
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