Job Description

Job Title: Claims Consultant – General Liability & Excess Coverage

Location: Chicago, Illinois

Company: Golden Bear Insurance Company

Employment Type: Full-time

Industry: Insurance / Risk Management

About Golden Bear Insurance Company: Golden Bear Insurance Company is a trusted and innovative leader in the specialty insurance market, known for our integrity, flexibility, and exceptional service. With decades of experience and a strong reputation for creative underwriting and proactive claims management, we are proud to support our clients in navigating complex risk environments.

Position Overview: We are seeking a knowledgeable and motivated Claims Consultant with experience in General Liability and Excess Coverage. This role involves investigating, evaluating, and resolving moderate to high-severity claims while maintaining a strong focus on client service, compliance, and timely resolution.

Key Responsibilities:

• Manage a caseload of general liability and excess coverage claims from initial notice through resolution.
• Analyze coverage and communicate coverage positions.
• Evaluate claims for potential exposure and establish appropriate reserves.
• Conduct thorough investigations, including coverage analysis, liability determination, and damage assessment.
• Directs and closely monitors assignments to defense counsel, defense team and coverage counsel.
• Monitor trial and make appropriate recommendations to senior management.
• Collaborate with legal counsel, insureds, brokers, and third-party vendors to ensure efficient and equitable claim resolution.
• Maintain accurate documentation and adhere to internal claims handling guidelines and industry best practices.
• Provide timely and strategic recommendations to management regarding claim developments and settlement opportunities.
• Represent Golden Bear in mediations, settlement conferences, and negotiations as needed.
• Travel is required 15% of the time but could vary depending on claims.
• Travel to home office in Stockton, CA as required.

Qualifications:

• Bachelor’s degree or equivalent work experience.
• Minimum of 5 years of experience handling general liability and/or excess coverage claims.
• Strong knowledge of insurance coverage forms, claims processes, and litigation management.
• Excellent written and verbal communication skills.
• Ability to work independently and manage competing priorities.
• High degree of professionalism and customer service orientation.

Preferred Qualifications:

• Juris Doctor (JD) or CPCU designation.
• Experience working in a surplus lines or specialty insurance environment.
• Familiarity with construction defect, products liability, or environmental claims.

Why Join Golden Bear:

• Competitive salary and comprehensive benefits package
• Collaborative and supportive team environment
• Opportunities for career development and advancement
• Salary Range $125,000-$140,000

How to Apply: Please submit your resume and a brief cover letter outlining your relevant experience to Yvonne Hall

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