Collections Manager Job at Insight Global, New York, NY

Ymwxcnhmd04rVUxWMXg5M2d0QStZVElI
  • Insight Global
  • New York, NY

Job Description

A well-established organization is seeking an experienced Collections Manager with a background in collections support to secure payment arrangements and lead a team of collection agents.

Responsibilities Include:

  1. Pursue payment collection on overdue accounts and compile a roster of those individuals with outstanding payments.
  2. Engage in discussions with customers to establish feasible repayment plans.
  3. Manage and evaluate the Repossession Process
  4. Maintain detailed records of each contact attempt and its outcome.
  5. Create payoff letters upon customer request.
  6. Demonstrate adept multitasking skills for handling multiple cases.
  7. Identify account status and use appropriate collection techniques.
  8. Comply with collection policies, various state and federal laws, rules, and regulations governing credit and collections.
  9. Locate customers through acceptable skip-tracing techniques.
  10. Analyze customer financial information.
  11. Apply payments received to proper accounts and make necessary adjustments or corrections.
  12. Determine the most effective means of collecting for each account.

Requirements:

  1. 3-5 years of Recovery/Post Charge-Off Collections experience.
  2. Smart, resourceful, and creative problem solver.
  3. Stable employment record and Ability to always maintain outstanding attendance.
  4. Detail-oriented and outstanding organizational skills.
  5. A college degree is a plus.
  6. Proficiency in both English and Spanish.
  7. Basic knowledge of accounting.
  8. Proficient with Excel.
  9. Has managed a team

Key Skills

  1. Time management and organizational skills.
  2. Exceptional verbal and written communication as well as negotiation and listening.
  3. Ability to easily establish rapport and credibility with customers.
  4. Work leadership, data gathering, and financial analysis skills.

Job Tags

Similar Jobs

State Farm

Become a State Farm Agent- Take over an Established Book of Business ~ Benton Harbor, MI Job at State Farm

 ...Be your own boss. As a State Farm independent contractor agent, you can make a difference in peoples lives and help strengthen your community every day. If youre interested in running your own business, we are seeking accomplished professionals to become a State... 

Ternio Solutions Group

Recruiter Job at Ternio Solutions Group

 ...alongside operations staff on strategic initiatives, including technology selection, marketing campaigns, community engagement, and recruitment efforts. Contribute to the continuous improvement of internal processes to enhance efficiency and effectiveness. Support... 

Performance Systems Integration

Fire Alarm Installation Technician Job at Performance Systems Integration

 ...We are looking for a Fire Alarm Installation Technician to join our team! The Fire Alarm Installation Technician will be responsible for the installation, programming, wiring, and testing of fire alarm systems in various settings, including commercial and residential... 

Vaco by Highspring

Quality Supervisor Job at Vaco by Highspring

 ...We are seeking a detail-oriented Quality Assurance Supervisor. This role is essential for ensuring our client's products meet the highest...  ...with internal and external regulations. Oversee quality control processes to meet product specifications. Lead the QA team in... 

Consonus Healthcare

Director of Rehabilitation Job at Consonus Healthcare

Overview: Director of Rehabilitation Overview: Join the Consonus Healthcare team as a Director of Rehabilitation and take your...  ...of a dynamic team. Position Highlights: As a Director of Rehab at Consonus Healthcare, you will not only continue your hands-...