Job Description

As a Community Manager , you'll play a pivotal role in shaping the success of our apartment community. You'll be responsible for overseeing all aspects of community operations, from leasing and marketing to resident relations and maintenance. Your goal is to create a vibrant and thriving community that exceeds resident expectations.

Key Responsibilities:

Team Leadership:

• Recruit, hire, and onboard a high-performing team of leasing consultants and maintenance technicians.
• Provide ongoing training and development to empower your team.
• Foster a positive and collaborative work environment.
• Conduct regular performance reviews and provide constructive feedback.

Marketing and Leasing:

• Develop and implement innovative marketing strategies to attract and retain residents.
• Utilize digital marketing tools and social media to reach a wider audience.
• Conduct effective property tours and presentations.
• Convert leads into leases and achieve occupancy goals.

Resident Relations:

• Build strong relationships with residents through exceptional customer service.
• Address resident concerns and resolve issues promptly and professionally.
• Organize community events and activities to enhance resident satisfaction.
• Implement resident retention strategies to minimize turnover.

Financial Management:

• Monitor and control community expenses to optimize profitability.
• Prepare accurate financial reports and forecasts.
• Ensure timely rent collection and lease renewals.

Property Operations:

• Oversee property maintenance and repairs.
• Enforce community rules and regulations.
• Maintain compliance with all local, state, and federal laws.
• Conduct regular property inspections to identify and address potential issues.

Desired Skills:

• Proven experience in property management, preferably in the multifamily housing industry.
• Strong leadership and interpersonal skills.
• Excellent communication and organizational abilities.
• Proficient in property management software and technology.
• A passion for creating exceptional living experiences.
• Business mindset to help drive the community’s financial
• Ability to read and interpret documents such as leases, operating instructions and procedure manuals.
• Demonstrated ability to lead a successful
• Excellent organizational skills, with ability to work under limited supervision while maintaining a high degree of accuracy and production.
• Outstanding telephone etiquette along with excellent written, verbal, and interpersonal communication skills.
• Proficiency with MS Office applications (Outlook, Word and Excel software), as well as property management software preferably OneSite.
• Ability to successfully pass a background check, and maintain a record that satisfies these requirements.

Salary:

$90k - $100k annually + bonuses + housing discount

Benefits:

• Medical, dental and vision insurance, including flexible spending accounts
• Life, accidental death and dismemberment, short-term disability and long-term disability insurance available
• Employee Assistant Program
• 401(k) Retirement Plan (pre-tax and Roth) options available
• 18 days per year of PTO, total increases with years of service
• Housing discount available at any one of our properties
• 9 paid holidays annually
• Tuition Reimbursement for continuing education

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