This is an in-house position. Please do not apply if you are looking for remote or hybrid work. Thank you.
At Inno Supps, we don’t do average.
We create next-level supplements that help people perform, feel, and live better — and we want their customer experience to match that same energy. That’s where you come in. We’re looking for a Customer Success Manager who doesn’t just manage — they own it. Someone who sees what’s coming before it hits, solves problems before they exist, and keeps the team moving like a well-oiled machine.
You’ll lead a crew of remote customer service rockstars, tighten up operations, and make sure every interaction leaves our customers thinking, “Damn, that was easy.” You thrive on momentum, crave improvement, and never wait to be told what needs fixing — you’ve already fixed it. You’ll team up with marketing, fulfillment, and product to turn customer insights into action, using tools like Gorgias, Shopify, and Recharge to keep everything flowing.
If you’re the kind of person who can turn chaos into clarity, bring calm to the storm, and make people love the brand even more — we want you. Bring your grit, your ideas, and your get-it-done attitude, and let’s create an UNMATCHED experience.
Perks of being part of the InnoFam: killer culture, growth opportunities, team events, free supplements, 50% off all products, and an environment where taking initiative isn’t just encouraged, it’s expected.
CHECK OUT WHAT WE ARE ALL ABOUT HERE 👇
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