Location: East Moline, IL 61244
Job Duration: 01 Year (Possible extension)
Onsite 4 days (1 day a week at home)
As a MOCI Process Specialist, you will collaborate with UX, POs, Internal Customers and Development Teams to manage implementations, data needs, and lead cross product UAT. Provides management/leadership or consultation designed to manage or improve and implement projects and test scenarios that are moderately complex and/or sensitive in scope. Typically involves multi-unit or division impact.
Additionally, the MOCI Process specialist will:
• Works with experienced work teams to discover and implement large strategic objectives that are focused on business growth, process or product improvement, and/or to improve customer satisfaction or channel partner development.
• Participates, leads, or consults in the project planning process and ensures the project gains the necessary management approval.
• Ensures projects are developed with realistic outcomes, business objectives and customer satisfaction targets.
• Monitors ongoing project/program status and maintains communications with business unit leadership and affected stakeholders.
• Lead cross product testing including being a consultant for the development teams for automated testing scenarios
• Maintain test data for data consumers
• Training users on complex new functionality
• Assist with UX mock-up creation
• Assist with Audit Reporting and System security needs
• Analyze feedback received from end users to improve quality of automated and integration test scenarios
What Skills You Need
• 2 or more years of experience as working with a broad cross section of users
• 1 or more years of experience writing queries and using data gathering/retrieval tools such as SQL, Python, DataBricks, Tableau, etc
• Knowledge of various communication skills such as test writing, email, Microsoft Office and virtual training.
• Project Management Experience in less complex projects which consists of some or all the following criteria: 5 or less people on a project team, 1 to 2 disciplines involved, 1 to 2 facilities involved, and is determined on budget, revenues generated, and savings achieved.
• A self-motivated individual with exceptional organization and commitment to the customer.
• Effective interpersonal communications, negotiation, and conflict resolution, both verbal and written.
• Ability and willingness to work flexible schedules (early morning/evening) when necessary to support global business needs.
• Fluent in English – verbal and written advanced communication skills.
• Ability and willingness to travel domestically and internationally, up to 10%.
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