Director of Operations - Janitorial & Facilities Services Job at Syntegra Services, Waltham, MA

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  • Syntegra Services
  • Waltham, MA

Job Description

Director of Operations – Janitorial & Facilities Services (Sales & Growth Focus)

Waltham, MA | Supports All of Massachusetts | Full-Time | Mid-Senior Level

Help us scale smart, stay scrappy, and win new business along the way.

At Syntegra Services , we’re growing — fast — and looking for a hands-on Director of Operations who thrives in the field, knows how to lead teams, and isn’t afraid to jump into the sales game. You’ll help oversee 24/7 janitorial and soft service operations across Massachusetts, while also supporting client relationships and helping us land the next big account.

You’ll be the glue between customers, crews, and leadership — building operational strength and helping us grow smart.

What You’ll Do:
  • Run the day-to-day operations for janitorial and mobile soft services across MA
  • Supervise field teams and support a mix of contract work, mobile route cleaning, and special services
  • Own scheduling, quality control, hiring support, and customer escalations
  • Work with ownership and the VP to pursue new contracts and upsell existing clients
  • Support walkthroughs, job scoping, and proposal prep — you're part of the sales engine
  • Keep costs tight, teams productive, and customers happy
  • Serve as a mentor and sounding board for supervisors, field leads, and account managers
What We’re Looking For:
  • 5–7 years of experience managing janitorial/facilities teams and services
  • Experience with multi-site or mobile crews is a big plus
  • Strong ops background with a sales-oriented mindset — you’re comfortable in walkthroughs and proposal meetings
  • Naturally organized, a great communicator, and responsive under pressure
  • Based near Waltham, MA, with the ability to travel throughout the state
  • Positive attitude, no micromanaging — just ownership and follow-through
What We Offer:
  • Competitive salary + performance-based incentives
  • 401(k) with company match
  • healthcare coverage
  • A growing team where your ideas and energy will make a direct impact
  • A real opportunity to grow into a divisional leader

Job Tags

Full time, Contract work,

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