Enterprise Customer Success Manager Job at Confirm, San Francisco, CA

YjFwcncvMEUvVVBjMVJ4emp0VTZZRDRIU2c9PQ==
  • Confirm
  • San Francisco, CA

Job Description

Company Description

Confirm's mission is to rightly recognize everyone for the difference they make at work. The platform provides leaders with insights into each employee's impact and contribution with minimal time and effort. The platform offers unique data to support talent promotion, performance improvement plans, and retention strategies with precision and confidence.

Role Description

This is a full-time remote role for an Enterprise Customer Success Manager at Confirm. The role involves day-to-day tasks such as ensuring customer satisfaction, leveraging analytical skills to drive insights, focusing on customer retention, building strong relationships, and delivering exceptional customer service.

Because the customers are organizations from 750 - 5000+ employees, it's important to have experience to work with multiple stakeholders from organizations of this size. Experience and familiarity with HR tools and processes is a big plus.

Qualifications

  • Customer Satisfaction and Customer Service skills
  • Analytical Skills for data-driven insights
  • Customer Retention strategies
  • Relationship Building abilities
  • Strong communication skills, both verbal and written
  • Experience in a customer-facing role
  • Ability to work independently and remotely
  • Knowledge of HR or performance management is a plus

Job Tags

Full time, Remote job,

Similar Jobs

Wisconsin Community Services

Certified Peer Specialist - Department of Corrections - Manitowoc Job at Wisconsin Community Services

Job Responsibilities: Wisconsin Community Services Certified Peer Specialist Department of Corrections - Manitowoc Position Summary: The Certified Peer Specialist is a person who has lived the experience of mental health, substance use or co-occurring needs...

Target Steel Inc.

Crane Operator Job at Target Steel Inc.

 ...Position Requirements: Must have crane permit from previous employer and 6 months experience with remote or cab ridden 20-ton crane...  ...and C-Hook. Must have completed crane test and have crane operating permit on their person at all times. Must be able to pass a... 

CBRE

Fleet manager Job at CBRE

 ...Fleet Manager Job ID 243536 Posted 23-Oct-2025 Service line GWS Segment Role type Full-time Areas of Interest Facilities Management Location(s) Remote - US - Remote - US - United States of America About the Role... 

Maxima Apparel

Director Global Logistics Job at Maxima Apparel

 ...Maxima Apparel, we are in search of a Director of International Logistics , a key role essential to our global operations and...  ...What should you bring? Credentials: Bachelor's Degree in Supply Chain, Business Management, or similar field. Industry Experience... 

JOI

Food & Beverage Brand Sales Representative Job at JOI

 ...About Us Were a fast-growing, better-for-you CPG brand disrupting the plant-based food scene. Our products are nutrient-dense, clean-label, shelf-stable, and built to outclass the junk found in typical dairy and non-dairy options. Already available nationwide and...