Events Operations Manager- The Whitby Hotel
Love creating unforgettable experiences? So do we.We’re looking for a passionate and detail-driven Events Operations Manager to join our team at The Whitby Hotel. In this exciting role, you’ll be the go-to person for bringing events to life, from elegant private dinners to dazzling corporate celebrations.
You’ll work closely with our Head of Events Sales, Food & Beverage, and kitchen teams to make sure every detail is flawlessly executed and every guest feels like a VIP. With your leadership, events won’t just meet expectations, they’ll exceed them. Along the way, you’ll help us maintain Firmdale Hotels’ high standards for service and style while also keeping an eye on the numbers.
If you're a hands-on leader who thrives in a fast-paced, creative environment, come join us and help shape the magic behind the scenes.
Essential Functions
The primary duties include the following essential functions:
· Manage event account paperwork to ensure payments are correct and received in a timely manner.
· Meet monthly, quarterly, and annual budgets.
· Attend P&L meetings and comment/ analyse on events revenues and costs
· Internal Meetings – weekly, monthly, and quarterly: attend, contribute,e and complete minutes as required.
Required Education/Experience:
Required Knowledge/Skills
· High level of competence in Microsoft Office and fully conversant in Microsoft Outlook, experience in Micros and Opera strongly preferred.
· Excellent attention to detail and ability to adapt to a constantly changing environment.
· Excellent communication skills.
· Dynamic and engaging personality
· Demonstrated leadership and motivational skills, capable of nurturing, developing, and inspiring staff.
· Superior organizational skills
Physical Requirements
Be inspired by Firmdale,
And learn more about the New York hotels
Find out why we inspire employees to Love What You Do
· Three Michelin Keys , 2024
· Best Spots for Afternoon Tea in the US , Tasting Table, 2024
· Best Afternoon Teas in New York City , Vogue, 2024
· Readers' Choice Awards , Conde Nast Traveller, 2024
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