Job Description

Anchor NW Property Group is currently looking for a detail-oriented FIELD COORDINATOR to join our team. We are a collaborative, family-owned management company with over 30 beautiful apartment communities throughout the Portland Metro area and a corporate office located in Beaverton.

The role of FIELD COORDINATOR involves the scheduling of work orders for tenant requests, as well as building repair/maintenance issues. The Field Coordinator communicates directly with tenants, maintenance technicians, and office staff, ensuring tasks are prioritized and handled in a timely manner. This role requires the ability to multi-task across several platforms, monitor incoming communications and update the daily calendar as needed.

Schedule:

• Full time, Monday – Friday, 8am – 4:30pm

Compensation:

• $26 - $28/hour (depending on experience)

Benefits:

• Company Paid Medical, Dental & Vision Insurance – after 60 days
• Additional upgrade options for spouse/child/family coverage also available
• 2 weeks Paid Time Off – Front Loaded after 90 days
• 401(k) Matching 3% - after 6 months

Duties/Responsibilities:

• Act as primary point of contact for day-to-day property management work orders.
• Coordinate with tenants for permission to enter and scheduling of entry.
• Oversee, sort and organize all unit-related work orders.
• Ensure all maintenance work orders are completed correctly and to the standards of Anchor NW Property Group.
• Maintain all maintenance logs, work orders, and any other paperwork as needed.
• Work with the Turnover Coordinator to schedule and coordinate a team of 18+ maintenance staff in an efficient and effective manner, making the best possible use of time and resources.
• Work with the Asset Coordinator and Tenant Relations team on any building-wide issues.
• Comply with all applicable laws, ordinances, and policies.
• Support Asset Coordinator as needed.

Software Platforms Used:

• Monday.com
• Synco
• HappyCo
• Google Office Suite
• Workyard
• Resman

Required Skills & Experience:

• 2+ years working in customer service or technical support field.
• Demonstrated ability to assess ambiguous situations.
• Demonstrated communication and de-escalation skills.

Job Type: Full-time, in office (no hybrid or remote)

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

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