Front Desk Administrator Job at Insight Global, Willow Grove, PA

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  • Insight Global
  • Willow Grove, PA

Job Description

Job Description:

Insight Global is seeking an experienced Office Administrator with a background in insurance verification to join one of our local ENT practices in Willow Grove, Pennsylvania. The ideal candidate will be responsible for verifying patient insurance coverage, obtaining pre-authorizations, and ensuring that all necessary pre-certifications are completed. Additionally, this role includes front desk duties and may require working longer hours due to patient volume, typically around 30-40 patients daily.

Key Responsibilities:

  • Verify patient insurance coverage and benefits eligibility
  • Obtain pre-authorizations and pre-certifications for procedures and treatments
  • Utilize NaviNet and PEAR portals for insurance verification and authorization processes
  • Coordinate with medical staff to ensure all necessary documentation is available and accurate
  • Prepare and submit insurance claims, and follow up on any issues related to insurance verification and claim submission
  • Resolve patient billing and insurance inquiries and disputes
  • Maintain accurate and up-to-date patient insurance information in the practice management system
  • Perform front desk duties, including greeting patients, scheduling appointments, and managing patient flow

Must Haves:

  • GED/Diploma
  • Insurance Verification experience
  • Pre-authorization experience
  • Pre-cert experience
  • Knowledge of NaviNet and PEAR portal
  • Experience in a medical surgical practice
  • Knowledge of insurance policies and procedures

Job Tags

Local area,

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