Job Description
Fulfillment Warehouse General Manager
Lead the end-to-end operation of a high-volume distribution and fulfillment center supporting both boutiques and a fast-growing ecommerce business. This role blends strategic leadership with hands-on execution to deliver speed, accuracy, and a premium brand experience with every order.
What You’ll Lead
- Fulfillment & Distribution Operations: Oversee receiving, inventory control, picking, packing, shipping, and reverse logistics for DTC and retail replenishment.
- Team Leadership: Build, coach, and develop a multi-level team rooted in safety, accountability, and continuous improvement.
- AI-Driven Inventory & Allocation: Partner across Planning, Allocation, and Technology to execute AI-powered inventory and labor strategies.
- Process Optimization: Own layout, slotting, workflow design, and SOPs to maximize efficiency and inventory accuracy.
- KPIs & Performance Management: Track accuracy, productivity, labor utilization, and shipping SLAs—using data to improve cost, output, and scalability.
- Technology & Automation: Champion WMS improvements, automation, robotics, and AI-enabled labor planning.
- Seasonal & Peak Readiness: Build flexible staffing models and manage vendor/3PL partners to navigate seasonal volume spikes.
- Cross-Functional Collaboration: Work closely with Merchandising, Planning, Retail Ops, CX, and E-com to ensure aligned execution.
What You Bring
- 7+ years of progressive experience in distribution, fulfillment, or warehouse operations (retail/apparel preferred).
- Strong leadership background with proven success managing large, multi-level teams.
- Expertise in DTC fulfillment, retail replenishment, WMS operations, and inventory accuracy programs.
- Experience with automation, warehouse optimization, and AI-based inventory/labor tools.
- Lean/Six Sigma or continuous improvement training (Green Belt+ preferred).
- Excellent communicator and problem-solver with strong organizational discipline.
- Thrive in fast-paced, high-growth, tech-forward environments.
Offer
- Salary up to $125K base.
- Unlimited PTO policy.
- Excellent health, vision, dental plans.
- 401K with company match.
Job Tags
Flexible hours,