Job Description
Position Summary:
We are seeking an experienced, results-driven General Manager to lead and oversee all aspects of our commercial boiler services and installation operations. This leadership role is responsible for strategic planning, operational management, team leadership, customer satisfaction, safety compliance, and profitability. The ideal candidate will have a strong background in mechanical services or HVAC, particularly in boiler systems, with proven leadership in managing field operations, projects, and teams.
Key Responsibilities:
- Operational Leadership:
- Oversee daily operations of boiler installation, maintenance, and repair projects. Ensure high-quality service delivery, operational efficiency, and customer satisfaction.
- Team Management:
- Recruit, train, and supervise field technicians, project managers, and support staff. Foster a culture of accountability, safety, and continuous improvement.
- Project Oversight:
- Manage job scheduling, resource allocation, and project timelines. Ensure compliance with codes, standards, and project specifications.
- Financial Management:
- Develop and manage budgets, monitor job costing, and drive profitability. Analyze financial performance and implement cost control measures.
- Sales & Client Relations:
- Support business development by building client relationships, estimating large projects, and assisting with proposals and negotiations.
- Safety & Compliance:
- Enforce safety protocols, regulatory compliance (e.g., OSHA), and industry best practices. Conduct regular audits and training.
- Strategic Planning:
- Collaborate with ownership on long-term business goals, market expansion, and operational enhancements.
Qualifications:
- Minimum 5+ years of experience in commercial boiler systems, mechanical contracting, or HVAC services.
- 5+ years in a senior management or general management role.
- Strong understanding of boiler systems (installation, service, compliance).
- Proven leadership, team-building, and operational management skills.
- Knowledge of industry regulations, safety standards, and building codes.
- Experience with job costing, budgeting, and financial reporting.
- Excellent communication and customer service skills.
- Proficient in project management and scheduling software.
- Bachelor's degree in Mechanical Engineering, Business Management, or related field (preferred but not required).
Preferred Skills:
- Licensed HVAC or Boiler Technician (or familiarity with licensing requirements).
- Experience working with union and non-union crews (if applicable).
- Familiarity with CRM or field service management tools.
- Ability to read and interpret blueprints, technical diagrams, and specifications.
Benefits:
- Competitive salary + performance bonuses
- Health, dental, and vision insurance
- 401(k) with employer match
- Paid time off and holidays
- Company vehicle or allowance (if applicable)
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