Job Description

Chameleon Technologies is searching for a Delivery Manager for a hybrid role in Issaquah, WA. This IT team is a dynamic, fast-paced environment, working through exciting transformation efforts. Building the next generation retail environment where you will be surrounded by dedicated and highly professional employees.

Delivery Managers are responsible for the overall solution delivery and support of large-scale programs with complex integrations. Delivery Managers are responsible for managing communication across program stakeholders, defining mitigation strategies to remediate risks and issues, and assisting teams to ensure that the value being delivered aligns to the product vision defined by product managers.

The Corporate Solutions FICO Delivery Manager will be responsible for overseeing the successful end-to-end delivery of multiple medium to large-scale projects using Waterfall methodology, ensuring alignment with business priorities and strategic goals. This role will lead SAP, iSeries, and cloud-based initiatives, supporting applications across the U.S., Canada, and international regions.

The ideal candidate will excel at managing multiple initiatives concurrently, effectively balancing scope, schedule, budget, and stakeholder engagement to ensure high-quality project outcomes. In addition to project leadership, the Delivery Manager will play a key outward-facing role, managing financial tracking, stakeholder relationships, and supporting Product Owners, while providing clear, timely communication and progress reporting to senior leadership and the broader organization. This position requires strong leadership, excellent communication skills, and a meticulous attention to detail, ensuring disciplined project execution and delivery of measurable business value.

If you want to be a part of one of the worldwide BEST companies “to work for” , simply apply and let your career be reimagined.

ROLE

• Leads end-to-end project management for large-scale, complex initiatives following Waterfall methodology, from project initiation through planning, execution, monitoring, and closure.
• Develops and manages detailed project plans, work breakdown structures (WBS), schedules, and budgets.
• Defines project scopes, goals, deliverables, and success criteria in collaboration with stakeholders and leadership.
• Identifies and manages project risks, issues, and dependencies, ensuring timely resolution and mitigation strategies.
• Coordinates cross-functional teams, including internal resources, vendors, and third parties to ensure project milestones are achieved.
• Facilitates project meetings, status updates, and executive reporting with clear communication of progress, risks, and variances.
• Ensures project documentation is complete, accurate, and maintained, including charters, requirements, status reports, and closure documentation.
• Enforces project governance standards and Waterfall best practices throughout the project lifecycle.
• Coordinates the resolution of internal and external dependencies across value streams and shared services.
• Drives tactical day-to-day delivery process, including removing impediments that negatively impact productivity or block the team’s process.
• Ensures effective communication, collaboration, coordination and team engagement in initiatives that cut across portfolios and products.
• Manages clear and specific contractual terms for required project work with suppliers.
• Manages and escalates issues and concerns related to compliance and security to appropriate stakeholders.
• Sets clear expectations for self and the project team, and takes appropriate actions to ensure obligations are met.

REQUIRED

• 8-10 years minimum of hands-on Project Management experience, specifically managing complex, enterprise-scale projects using Waterfall methodology.
• PMP (Project Management Professional) certification or equivalent is required.
• Strong understanding of project management frameworks, process groups, and phase-gated delivery models.
• Proven ability to manage project scope, budgets, schedules, and resources effectively.
• Ability to demonstrate expertise in risk and issue management, with a proactive approach to problem-solving.
• Experience leading cross-functional teams, including business, technology, and vendor partners.
• Excellent verbal and written communication skills, with the ability to communicate complex information clearly to all levels of stakeholders.
• Experience in PMO environments with structured governance and reporting requirements.
• Proficiency in project management tools such as MS Project, Smartsheet, or equivalent.
• Strong leadership, negotiation, and conflict resolution skills.
• Strong understanding of Resource Management and the value of effectively managing resources across multiple projects, ensuring optimal allocation and utilization.
• Demonstrated experience in planning, leading, and delivering highly technical, complex IT solutions, coordinating across multiple business and IT teams to meet project objectives.
• In-depth knowledge of SDLC (Software Development Life Cycle), with hands-on experience leading development teams to deliver high-quality solutions.
• Takes full accountability for project success, driving teams toward results.
• Ensures accuracy in plans, schedules, and deliverables.
• Communicates clearly and persuasively with stakeholders at all levels.
• Able to anticipate and resolve project issues before they become critical risks.
• Able to adjust to evolving business needs while maintaining project structure and discipline.
• Builds strong relationships with cross-functional teams and vendors.
• Always considers business impact and user needs in project delivery.

Recommended

• Experience working with Financial Control systems, SAP, iSeries, and various Material Management systems.
• Experience with DevOps, including CI/CD.
• Working knowledge of Service Now (Carts+) Portfolio and Program Management module.
• Proficient in Google Workspace applications, including Sheets, Docs, Slides, and Gmail.

Pay Ranges:

Level 1 - $85,000 - $115,000

Level 2 - $105,000 - $135,000

Level 3 - $125,000 - $155,000

Level 4 - $145,000 - $200,000

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