Job Description

Position Overview:

We are seeking an experienced Instructor Trainer for a 100% Onsite contract position.

Key services to be provided by the Worker will include, but will not be limited to the following:

• Develop alternative teaching techniques and motivational methods to enhance learning engagement.
• Assist in designing multimedia curriculum, eLearning modules, and computer-aided instructional technologies.
• Format training materials developed by other staff and ensured content clarity and accessibility.
• Develop and maintain training materials, including course outlines, instructional guides, multimedia aids, and technical documentation.
• Design, prepare, and deliver technical training programs

Responsibilities:

• Responsible for preparing, conducting, and evaluating technical training programs. Writes literature and materials to be used in programs and designs exercises to enhance lectures. Shall deliver on-site and web-based training courses covering any number of software solutions.
• Leads development of infrastructure for information delivery, as well as taking part in the writing and maintenance of training material and supplementary technical documentation.
• Creates instructor materials (course outlines, background material, instructional materials, and training aids), as needed for different COTS Products/Current IT-Driven in-house solutions as well as desktop support processes, i.e. Remote Access Systems, RAS step by step procedure.
• Assists with formatting training materials created by other DIR Staff as requested.
• Determines needs and develops plans to meet the need of customers.
• Assists in design of computer-based and multimedia curriculum.
• Shall be planning, directing and undertaking classroom training, electronic learning, multimedia programs, and other computer-aided instructional technologies, simulators, conferences and workshops.
• The trainer will manage the training program in accordance with business needs, regulatory requirements, and Quality Management System.
• Help staff with their productivity reporting both within and without the agency.
• Research and recommends vendors and costs for various training methods including:
• Training classes from outside vendors
• Books
• Readymade training guides
• Computer or web based training
• Stay current with developments in the computer training field, especially alternative media/methods for instruction.
• This instructor uses a computer to organize and draft a curriculum that breaks a complex subject into blocks or units of instruction, creates graphics, and integrates them into curriculum.
• Courses may be instructor based, computer-based, simulator based, interactive, or non-interactive.
• This instructor also teaches short technical courses in accordance with approved curriculum to maintain proficiency and to evaluate and develop new instructional techniques/courses.

Job duties also include the following:

• Incorporation of new curriculum in the teaching process (e.g., develops clarification or examples of application related to the subject matter), development and maintenance of classroom techniques that reflect professionalism and good discipline and enhance teaching, development of alternative teaching techniques and scenarios to maintain high motivation and interest in the subject areas, and while acting as the testing officer, the conducting of test analysis and development or revision of test items.
• The Training Specialist is primarily responsible for working with a team of Training Specialist in technical and system curriculum delivery, revision and maintenance.
• This specialist will gather, analyze, translate and compose technical information into clear, readable materials to be used by technical and non-technical personnel.
• Collect data and analyze audiences and training needs, based on new business processes and policies, and apply these into successful training delivery.
• This specialist will teach technical courses in accordance with approved curriculum to maintain proficiency and to evaluate and develop new instructional techniques/courses.
• Has a basic understanding of EIR Accessibility and assistive technologies used by people with disabilities.
• Understands protocols for communicating with customers requiring special assistance to obtain required or requested information.

Experience Required:

• Minimum 5 to 8 years of experience designing, developing and implementing training curricula. Develop training programs, including web-based and instructor led courses, job-aids, videos, etc.
• Minimum 5 years of experience conducting classes regarding standard operating procedures of various software solutions, IT security, IT system installation, software programming, system maintenance, and repair of software, operational support best practices, and equipment.
• Experience with web-based learning management systems and e-Learning authoring tools.
• Expert knowledge of MS Office Suite 2010 (Word, Excel, PowerPoint, Outlook).
• A high degree of aptitude and flexibility to deliver training on a myriad of software products.
• Experience in delivering technical training in cloud-based technology is a plus.

What We Offer:

Sistema offers competitive pay and solid benefits, including medical, dental, and vision coverage. We keep things simple, focus on people, and prioritize long-term relationships with our clients and consultants.

Apply now if you’re a clear communicator, problem solver, and ready to work remote within the United States!

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