Job Description

Position Overview: The North America Operations Manager is responsible for overseeing the manufacturing facilities located in the region. This role will drive operational excellence across all functions, including Manufacturing, Procurement, Process Engineering, Planning, and Logistics. The Operations Manager will ensure that key performance metrics in safety, quality, cost, and delivery are met and will lead initiatives to improve business performance and growth in the Region.

Key Responsibilities:

• Operational Excellence: Ensure the highest levels of performance in safety, quality, cost, and delivery within the 3 facilities.
• Process Improvement: Lead efforts to improve operational efficiency, reduce waste, and optimize processes to drive productivity.
• Resource Utilization: Maximize the use of production resources to ensure that facilities operate at optimal capacity and cost-effectiveness.
• Standard Alignment: Ensure local operations align with and integrate seamlessly into the Group's operational standards and procedures.
• Leadership & Development: Build and lead a high-performance team, fostering a culture of continuous improvement, accountability, and innovation.
• Cross-Functional Collaboration: Work closely with Finance, HR, Sales & Marketing, and R&D departments to drive business objectives and solve operational challenges.
• Strategic Execution: Collaborate with the HQ Operations team in the areas of budgeting, investment plan execution, and long-term strategic initiatives.
• Growth & Business Development: Actively contribute to the growth of the business in North America by identifying opportunities for expansion and optimizing current operations.

Required Skills and Qualifications:

• Proven ability to work in a fast-paced, international environment with a matrix organizational structure.
• Strong operational expertise with a hands-on approach to day-to-day management and problem-solving.
• Proven track record of implementing and driving Lean Manufacturing principles to achieve operational excellence.
• Strategic mindset with the ability to see the "big picture" while managing day-to-day operational challenges.
• Strong leadership skills with the ability to influence and motivate teams to achieve high levels of performance.
• Technical proficiency in manufacturing processes; knowledge of electronic manufacturing processes is a plus.
• Excellent coaching and mentoring abilities, capable of developing and empowering teams to reach their full potential.
• Strong communication, interpersonal, and negotiation skills.
• Ability to work cross-functionally and collaborate with different departments to achieve company objectives.

Education and Experience:

• Bachelor’s degree in Engineering, Business, Operations Management, or a related field.
• 10+ years of experience in operations management, with a focus on manufacturing, logistics, and procurement.
• Experience in electronic manufacturing or similar industries is an advantage.
• Demonstrated success in leading large teams and managing multiple facilities.

Personal Attributes:

• Strong character, resilience, and a proactive approach to problem-solving.
• Ability to thrive in a fast-changing, complex business environment.
• A passion for continuous learning and development, both personally and for the team.

This role offers an exciting opportunity to lead and shape operations for a key Region within the global organization. The North America Operations Manager will be a key driver of success, ensuring operational efficiency and contributing to the overall growth of the business.

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