Job Description

Are you a car fanatic with specialized knowledge in automotive technology and service work? We’re looking for a problem-solving automotive service advisor to join our busy car dealership! Our ideal candidate has great customer service skills and can tackle everything from fielding customer concerns and scheduling appointments for our service department to making accurate calls about vehicle warranty protections. If you thrive in a multifaceted work environment that has no shortage of foot traffic, apply today! Responsibilities:

• Resolve customer complaints and make follow-up calls to facilitate a positive service center experience
• Organize all automotive documents, repair orders, invoices, and maintenance records
• Relay relevant automotive technology and product knowledge to explain necessary repairs to customers scheduling service appointments
• Maintain the service department schedule and slot appointments for vehicle repairs
• Verify warranty protections, review service contract coverage, create cost estimates, and all other documentation to facilitate vehicle service work
• Install and diagnose pool automation
• Installation and programming of variable speed pumps
• Troubleshoot plumbing and equipment leaks for repair or replacement including pumps, filters, plumbing, valves, check valves
• Identify equipment models and part numbers for replacement
• Installation of motors, variable speed pumps, filters, timers, pool lights, salt systems, or automation
• Keep records of services performed including pictures
• Perform drain and acid washing of pools
• Instruct clients on best practices for maintaining their pool

Qualifications:

• Exemplary Microsoft Office program and general computer skills are mandatory
• Work history should include a service advisor role or other employment-related to automotive technology
• Must have strong organizational, communications, and interpersonal skills
• A valid, state-issued driver’s license and clean driving record is required
• Have a high school diploma or GED equivalent
• Three years or greater in pool repairs
• Able to diagnose plumbing problems and repair
• Automation experience
• Heater troubleshooting experience
• Electrical knowledge, including both high and low voltage
• Problem-solving skills
• Must be able to pass a criminal background check

About Company: Sea Breeze Pools is a family-owned and operated company. When you join our team, you are treated like family. We have been in business since 2007 and take pride in offering exceptional services to clients. Our services include weekly service, repairs, leak detection, and remodeling. We are State Licensed and Insured. Our Mission is: To provide exceptional quality service and peace of mind. We do this by providing exceptional customer experience with the highest quality products. We encourage you to learn more about us, our brand, and our reputation. Benefits: Retirement Plan BonusesPaid Time OffPaid HolidaysPaid TrainingNo WeekendsTipsFun Company Events

Job Tags

Contract work,

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