Job Description

Are you looking to join one of the Kansas City's fastest growing companies?

Lula is looking for a Product Manager to join our growing team!

About Lula

Lula is a multi-sided property maintenance platform that streamlines the maintenance process for property managers and their residents. Our mission is to simplify and orchestrate the full maintenance lifecycle across a complex and fragmented ecosystem.

Lula Core Values

• We are customer obsessed.
• We think differently.
• We hustle.
• We finish what we start.
• We care for one another.

Company Accolades

➡️ 2025 Ingram Business Magazine’s Fastest Growing Company in Kansas City 

➡️ Ranked Inc. 5000 Fastest Growing Private Companies in the United States 

➡️ Proptech Breakthrough’s Work Order Management Solution of the Year 

➡️ CEO Selected by EY as 2024 Heartland Entrepreneur of the Year Finalist 

What Team You’ll Join & What You’ll Work On

In this role, you will be the Product Manager responsible for two mission-critical product triads:

Maintenance Operations

You’ll help transform Lula’s maintenance operations into a fast, intelligent control center that powers service delivery across the country. Your work will directly impact how maintenance jobs are scoped, dispatched, tracked, and resolved.

You’ll focus on:

• Streamlining scoping, dispatch, and follow-up workflows.
• Reducing time-to-resolution and operational friction.
• Increasing the % of automated maintenance requests.
• Improving internal coordinator and technician experiences.
• Ensuring seamless integration across Lula’s ecosystem of provider systems, internal tools, and new SaaS products.

Make Ready

You will also lead product for Lula’s Make Ready service line—one of the fastest-growing parts of our business.

You’ll focus on:

• Scaling Make Ready operations to new markets.
• Reducing job turnaround times.
• Improving internal technician utilization and scheduling.
• Enhancing quality scores and reducing rework.
• Optimizing job-level economics and market-level margins.

Why This Role?

High Impact, High Visibility:

You’ll lead critical projects that directly shape our business operations and customer outcomes.

Own Your Growth:

Take ownership of initiatives—from ideation to implementation—with support from an experienced and collaborative Product Team.

Make a Difference:

Your work will create tangible improvements in how we deliver value by streamlining internal processes and creating delightful customer-facing experiences.

Broaden Your Skills:

You’ll gain hands-on experience in AI, systems design, workflow optimization, marketplace operations, cross-functional collaboration, and stakeholder management.

What You’ll Do

Identify & Drive Business Outcomes

• Own and deliver key initiatives that make internal operations more effective and efficient.
• Collaborate with ops, finance, and customer success teams.

Build a Best-in-Class Product

• Develop scalable systems and workflows.
• Partner with designers to ensure intuitive, user-friendly solutions.

Balance Proactive and Reactive Needs

• Drive roadmap initiatives from ideation to completion.
• Respond quickly to unforeseen issues.

Collaborate and Communicate

• Translate ideas and feedback into actionable deliverables.
• Align closely with the Product Team.

What We’re Looking For

Must-Haves:

• 3+ years product management experience
• Operations or workflow-heavy background
• Proven ability with workflow and system design
• Strong prioritization and stakeholder management
• Excellent communication skills
• Proactive, hands-on problem-solver
• Desire to grow as a PM

Nice-to-Haves:

• Strong product sense and design instincts
• Marketplace or SaaS experience
• Property management/real estate tech familiarity

Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Paid Time Off

Job Type: Full-time

Schedule: Monday to Friday

Work Location: Overland Park, Kansas (Highly Preferred) or Remote

Salary: $100,000 - $120,000 per year

Supplemental pay:

• Bonus opportunity

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