Production Support Engineer- DevOps Job at Ness Digital Engineering, Boston, MA

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  • Ness Digital Engineering
  • Boston, MA

Job Description

Life at Ness:

At Ness, people come first. Here, you'll be part of a vibrant team that values curiosity, innovation, and growth. We work with industry-leading clients on projects that truly make an impact while supporting every team member in carving out their unique career path. With resources for learning, certifications, and hands-on experiences, Ness offers you more than just a job—it’s a place where your ideas, ambition, and well-being matter.

POSITION OVERVIEW

DevOps & Production Support position covering both Vendor and in-house developed systems that support Investments & Risk functions.

More specifically:

  • Manage daily production support issues across Risk and Investments systems.
  • Monitoring applications and system health via alert monitoring tools and providing quick response to alerts escalations and all outages.
  • Investigate and Resolve Technical errors.
  • Perform Root cause analysis for production issues and incidents to address and prevent them for repeating.
  • Document processes and procedures related to production support tasks.
  • Works with IT partners to automate and simplify software delivery processes.
  • Supporting users with Internal development platform and tools
  • Involved in maintenance of business systems and interface applications.

REQUIREMENTS:

  • 5+ years of related work experience in a financial services business environment
  • Excellent communication and collaboration skills
  • Organization, prioritization, attention to detail and the ability to work under pressure.
  • Demonstrated ability to work effectively with customers, vendors, and co-workers.
  • A desire to learn about Investment Functions and spot opportunities for improvements through technology.
  • Self-motivated, resourceful, with independent working habits
  • Strong problem-solving skills and a desire to learn new skills.
  • Working knowledge of Mendix, Python and SQL
  • Some understanding of Investments front office
  • Some knowledge of investments with bonds, derivatives

Job Tags

Work experience placement,

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