Program Manager - Strategic Accounts & Product Collaboration Job at Cypress HCM, Sunnyvale, CA

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  • Cypress HCM
  • Sunnyvale, CA

Job Description

Program Manager – Strategic Accounts & Product Collaboration

Overview:

  • We are the world’s largest professional network, built to help members of all backgrounds and experiences achieve more in their careers. Our vision is to create economic opportunities for every member of the global workforce. Every day our members use our products to make connections, discover opportunities, build skills, and gain insights. We believe amazing things happen when we work together in an environment where everyone feels a true sense of belonging, and that what matters most in a candidate is having the skills needed to succeed. Join us to challenge yourself with work that matters.
  • We trust each other to do our best work where it works best for us and our teams. This role offers both hybrid and remote work options. This means you can work from home and commute to a company office, depending on what's best for you and when it is important for your team to be together, or you can work remotely from most locations within the country listed for this role.
  • We’re looking for a highly organized Program Manager to support strategic account execution while partnering closely with Product, Sales, and Customer teams. This role will be instrumental in aligning account-specific needs with product priorities, ensuring seamless coordination, timely delivery, and stakeholder alignment.
  • Location – PST Remote/Mt. View, CA

Responsibilities:

  • Serve as the operational point of contact for high-impact accounts, helping drive cross-functional alignment and execution.
  • Partner closely with Product Managers to translate customer needs and feedback into actionable insights and roadmaps.
  • Build and maintain project plans for account-specific initiatives, tracking milestones and ensuring on-time delivery.
  • Coordinate internal stakeholders across Product, Sales, Marketing, and Support to meet client objectives.
  • Manage communications, documentation, and deliverables for key account programs, including QBRs and executive updates.
  • Identify gaps, risks, and opportunities to streamline execution and improve client satisfaction.

Requirements:

Basic Qualifications:

  • 3–5+ years of experience in program or project management, with exposure to product development cycles.
  • Strong understanding of cross-functional dynamics between Product, Sales, and Customer Success.
  • SFT office and Google tools

Preferred Qualifications:

  • Experience working with enterprise or strategic accounts is a plus.
  • Comfortable managing multiple projects in a fast-paced, high-growth environment

Suggested Skills:

  • Excellent communication and organizational skills, with a proactive and solution-oriented mindset.
  • Eager and Comfortable working direct with customers at times

Compensation:

  • $43.00 - $54.00 Hourly (W2/Non-Exempt)
  • Rate dependent on location****

Req# 15349

Job Tags

Hourly pay, Work from home,

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