Job Description

About the Role:

Primary Services is looking for a friendly, organized, and professional Receptionist / Customer Service Representative to be the first point of contact for our clients and visitors. This role is perfect for someone who enjoys helping people, can manage multiple tasks at once, and has strong scheduling and communication skills.

Key Responsibilities:

• Greet visitors and clients with a welcoming and professional attitude.
• Answer incoming phone calls and emails promptly and courteously.
• Provide information, answer inquiries, and direct calls or messages appropriately.
• Schedule appointments, meetings, or services using internal systems.
• Confirm, cancel, and reschedule appointments as needed.
• Handle basic administrative duties such as data entry, filing, and document handling.
• Maintain a tidy and organized reception area.
• Collaborate with team members to ensure excellent customer experiences.

What We're Looking For:

• Previous experience in a receptionist or customer service role.
• Strong interpersonal and communication skills.
• Professional appearance and demeanor.
• Ability to manage time and handle multiple tasks efficiently.
• Comfort using phones, email, and scheduling software.
• Reliable, punctual, and detail-oriented.

What We Offer:

• Friendly and supportive team environment.
• Opportunities for growth and development.
• Competitive pay and flexible scheduling options (if applicable).

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