Job Description

Job Title: Regional F&B Operations Manager

Location: Remote (with frequent nationwide travel)

Salary: Competitive, commensurate with experience

Job Type: Full-Time

About Our Client:

Our client combines modern, sophisticated cuisine with exceptional hospitality. Our clients Restaurant and Culinary Program serves as a cornerstone of the hotel experience, blending exceptional cuisine, effortless sophistication, and impeccable service in a warm, inviting atmosphere. They value teamwork, employee development, and creating unforgettable guest experiences.

Our client is seeking a highly energetic, proactive, and results-driven Regional F&B Operations Manager to lead our multi-location operations. This role is critical to ensuring our F&B offerings remain top dining destinations while maintaining consistency, quality, and profitability across all properties. You will oversee new openings, renovations, and ongoing operations, working closely with cross-functional teams to deliver excellence at every touchpoint.

Reporting Structure:

Regional F&B Operations Manager will report to Head of Food and Beverage

Key Responsibilities:

Operational Strategy & Execution:

• Develop and implement operational strategies aligned with business objectives to maximize efficiency, profitability, and guest satisfaction.
• Design and standardize efficient launch processes and SOPs for all F&B outlets (onsite restaurants, event spaces, in-room dining, marketplaces) to ensure consistency across locations.
• Stay ahead of industry trends, incorporating innovations in ambiance (e.g., lighting, music) and service to enhance the guest experience.
• Lead the F&B pre-opening process for new hotel locations, including design input, critical path timelines, budget management, and collaboration with construction, procurement, and project teams.
• Oversee procurement and installation of F&B Operating Supplies & Equipment (OS&E) for new builds and renovations.

Team Leadership & Training:

• Develop and lead comprehensive training programs for all F&B staff at new and existing locations, including brand standards, service protocols, POS systems, and health/safety procedures.
• Conduct pre-opening training for new properties and ongoing development initiatives, including “Train the Trainer” sessions for local management teams.
• Motivate and inspire teams to deliver exceptional service while managing scheduling, staffing levels, and performance.
• Mentor senior onsite leadership (Head Chefs, Restaurant Managers) to align with operational and brand goals

Performance Management & Financial Oversight:

• Monitor and analyze KPIs (e.g., customer satisfaction scores, F&B revenue growth, COGS, employee retention) to drive data-driven decision-making.
• Manage the operations budget, controlling costs, optimizing resources, and identifying efficiency improvements.
• Ensure compliance with health/safety regulations, company standards, and quality assurance protocols.

Collaboration & Expansion:

• Build open, collaborative relationships with senior leadership, hotel management, vendors, and cross-functional teams (e.g., design, construction, procurement).
• Support expansion efforts by managing concurrent new openings, market entries, and renovations.
• Partner with the Director of Hotel Projects to align F&B operations with broader organizational goals

Travel & Flexibility:

• Travel frequently to new and existing locations (expect 30-50% travel, including extended stays for openings).
• Work flexible hours, including evenings, weekends, and holidays, to support operational needs.

Required Qualifications:

• 10–15 years of progressive experience in F&B operations management, preferably in hotels or Hospitality Groups with casual fine dining/vibe dining concepts.
• Proven expertise in designing and delivering F&B training programs for multi-location openings.
• Strong background in project managing F&B components of new builds/renovations, including construction timelines and tools (e.g., Procore, Smartsheet).
• Proficiency with modern F&B technology: POS systems (e.g., Micros, Toast), inventory management software, labor scheduling tools, and project management platforms.
• Demonstrated financial acumen: budgeting, cost control, and P&L management.
• Experience developing and implementing SOPs, scheduling systems, and Excel-based reporting.
• Knowledge of ambiance enhancement (lighting, music, layout) to elevate guest experiences.
• Strong communication, problem-solving, and interpersonal skills.
• Ability to thrive under pressure, manage competing priorities, and drive results in a fast-paced environment.
• Physical ability to stand/walk for extended periods and lift/carry up to 50 lbs.
• Bachelor’s degree in Hospitality Management or related field preferred.

Preferred Qualifications:

• Experience with multi-brand or luxury hotel F&B operations.
• Certification in project management (PMP) or hospitality training (e.g., Train the Trainer).
• Familiarity with international F&B trends and regulations.

What Our Client Offer's:

• Competitive salary and performance-based bonuses.
• Opportunities for career growth within a dynamic, expanding hospitality group.
• Comprehensive benefits package (health, dental, vision, 401(k)).
• A collaborative, innovative work environment that values creativity and excellence.
• Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Apply Now to join a team redefining modern hospitality—one exceptional dining experience at a time.

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