Job Description

Envision being part of an organization that has been recognized as one of the top–rated workplaces in the multifamily industry. Your search for the perfect home ends here. RADCO Residential was awarded Best Places to Work in Multifamily 5 years in a row. We also offer outstanding benefits!

RADCO Residential is seeking a Regional Manager to join our incredibly talented team. The Regional Manager is responsible for the management of RADCO-owned communities in the Atlanta/Florida area. Candidate must have Class A experience. This person oversees all property operations in the portfolio, including the financial performance of each community, ensuring they are properly staffed, and ensuring an optimal return to owners and investors. This is a leadership role and requires someone with a strong sense of business and financial acumen. The Regional Manager must have the ability to drill down to the details while seeing the big picture. This person is a proven leader, a team-builder, and knows how to encourage, empower, and hold others accountable. This individual is also an effective communicator, empathetic problem solver, an adaptive multi-tasker, and is courageously candid in moments of truth. Are you up for the challenge?

At RADCO, our culture is our DNA. People are at the heart of our business and are the drivers of what makes RADCO so different. We believe in a team member first philosophy and empower our team members to be fearless, caring, flexible, and successful. We encourage new ideas, invest in team member development, and hold ourselves to a high standard of service.

Benefits & Perks:

· Competitive Salary and Quarterly Pay-for-Performance Bonuses

· 100% of the employee-portion for medical, dental, life and AD&D Insurance

· 401(k) retirement plan with 100% employer match up to 6% of Gross Pay

· Condensed work week (Half Day on Friday’s)

· Access to Telemedicine and a robust Employee Assistance Program (EAP)

· Paid Maternity & Parental Leave

· Comprehensive wellness program – THRIVE

· Accrued Paid Time Off (PTO) immediately upon hire

· Employee housing discount

· Team building events & Volunteer Time Off (VTO) opportunities

· Ongoing learning & development opportunities tied to personal and professional goals

Duties and Responsibilities:

· Understand and support the organization’s mission, vision, strategy, culture, goals, and objectives.

· Create and manage the annual budget for each property within the portfolio.

· Ongoing review and analysis of each property’s performance metrics based on the Key Performance Indicators (KPI’s) to ensure alignment with the business plan and goals.

· Proactively conduct property visits to maximize the performance of the asset.

· Conduct quarterly inspections to review and audit completion of all requirements to ensure property performance.

· Assist in client/owner relationship by conducting property tours, providing updates and information about the property performance, and responding to owner requests as needed.

· Work with Property Managers to shop competitors and maintain knowledge of market conditions and suggest changes to pricing module as needed.

· Train, empower, and motivate large teams through team building activities, 1 on 1 meetings with Property Managers, continuous support and training, and providing feedback as needed.

· Work with Property Managers to address performance concerns promptly and issue written Corrective Actions and/or Performance Improvement Plans (PIP) as needed.

· Work with Property Manager to review and approve the marketing plan on a periodic basis.

· Collaborate with Marketing to enhance and maintain digital marketing strategies for existing and future communities.

· Partner with Learning & Development to promote a culture of learning and help support team member’s personal and professional goals.

· Ongoing partnership with the Regional Maintenance Manager to stay abreast of safety compliance and any maintenance-related concerns or challenges.

· Partner with the Construction Manager regarding capital improvement and renovation projects to ensure the project is meeting expected targets and deadlines.

· Assist with due diligence of new acquisitions, dispositions, and third-party management transitions.

Customer Service Responsibilities:

· Support Property Manager and respond to highly sensitive resident requests/concerns in a timely, professional manner.

· Embody RADCO’s core value of Caring and lead by example in all communications and interactions, including with team members, residents, business partners, owners, and investors.

· Leverage resident satisfaction scores to identify ways to continually improve the resident experience.

Qualifications:

· 2 - 4 years experience in a Regional Role

· Class A/Lease up experience required

· Familiar with Atlanta market

· College degree is preferred, but not required

· CAM or CPM designation preferred, but not required

· Strong financial acumen and ability to read, interpret, and update financial reports and statements

· Excellent interpersonal skills, providing for effective verbal and written communication with residents, team members, peers, vendors, owners, etc.

· Strong leadership skills and ability to effectively delegate and manage a team

· Ability to de-escalate and respond sensitively to customer service-related concerns

· Proficient in Microsoft Word, Excel and Outlook

· YARDI® experience is preferred but not required

· Proficient in Landlord/Tenant laws and application, familiarity with GAA Lease and Addendums, Federal, State and local Fair Housing/ADA regulations and application, OSHA & EPA requirements for property management industry.

· Valid driver s license and current automobile insurance is required.

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