Job Description

Are you an experienced Retail Store Assistant with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Retail Store Assistant to work at their company in Erie, PA.

Position Summary: The job assists with retail store work that may include customer contact involving greeting customers when they enter the store, or call on the telephone to gather appropriate information, scheduling meetings, etc.

Primary Responsibilities/Accountabilities:

Individuals in this role...

• Welcome customers into the Medicare Center and point them in the right direction to meet their needs
• Coordinate sales consultation meetings
• Maintain friendly and welcoming environment within the centers
• Work closely with Medicare Center manager to ensure smooth operations and provide daily reports back to corporate office
• Greet and assist customers coming to the Medicare Center for sales or support
• Connect customers with the appropriate organizational resource if they are not there for Medicare sales
• Create customer accounts and enter information in CRM system
• Set realistic expectations for wait times and alternate options available to the customer
• Maintain proper stock of sales collateral, refreshments, and other supplies at the assigned Medicare Center

Qualifications:

• Excel in a fast-paced environment
• Have high attention to detail
• Desire to impact customer decisions
• Enjoy a collaborative environment with management support
• Ability to attend the following paid training programs: Corporate orientation, online and classroom training related to our sales process/site operations, and job shadowing
• Proficient computer skills, including MS Word and Excel
• Strong verbal and written communication skills

Preferred:

• Previous sales experience preferred

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