Salon Assistant Job at Harry Winston, San Francisco, CA

WmxWdnd2QUEvVWJVMnhoMmg5RTZhRE1NVGc9PQ==
  • Harry Winston
  • San Francisco, CA

Job Description

Job Summary

The key objective of this position is to be responsible for the merchandise, to provide sales support, excellent customer service, administrative and Salon support to the Sales Executives, clients, Vault Operations Manager and the Salon Director.

Key Duties, Responsibilities and Accountabilities

Merchandise Responsibilities

  • Set up jewelry in the morning and take it down in the evening.
  • Conduct daily morning and evening jewelry inventory counts.
  • Ensure vitrines are closed and locked and track the movement of keys.
  • Document all movement of jewelry in vitrines and report count changes to Vault Operations Manager.
  • Ensure all jewelry in vitrines are displayed properly; tagged, cleaned, polished, on correct form and in working order.
  • Understand repair, move, transfer and memo processes.
  • Courier jewelry between salon, Jewelry Division offices and the workshop.

Direct Sales Support

  • On call at all times to assist Sales Executives with clients.
  • Transporting jewelry to and from the vault.
  • Modeling jewelry.
  • Monitor and track jewelry being shown by the Sales Executives.
  • Assist with having jewelry cleaned and minor repairs performed.
  • Have a complete working knowledge of GEM:
  • Responsible for executing GEM stock searches and printing proper documentation.
  • Proper knowledge of jewelry and watch inventory and how to search for these items in GEM efficiently.
  • Maintain correct client information and update in GEM as changes are received.
  • Responsible for GEM sales invoicing, daily sales log, tracking and forecasting.

Customer Service

  • Provide refreshments.
  • Handle client telephone requests.
  • Escort clients throughout the building.
  • Respect the client's privacy and keep all client information confidential.
  • Be available to honor any reasonable customer service request.

Administrative Duties

  • Follow Daily Checklist for opening and closing duties.
  • Prepare retail replacement valuations.
  • Answer telephones, monitor voicemails and take messages.
  • Administer client correspondence.
  • Ensure all salon offices are stocked with necessary office supplies, catalogues, forms and stationary.
  • Prepare and process jewelry shipment requests with thorough documentation.
  • Maintain advertising and editorial information board.
  • Maintain client mailing lists.
  • Maintain events calendar and report ROI to Marketing.
  • Assist with business related errands.

Salon Duties

  • Ensure the salon, salon offices and jewelry vitrines are always clean and orderly.
  • Work with the maintenance and IT departments to ensure all equipment is in working order.
  • Primary back-up for Concierge and Vault Operations Manager for lunch breaks, days off and vacation/sick leave.

Job Qualifications

  • Strong communication and organizational skills
  • College degree
  • Proficient with Microsoft Office
  • Ability to work as a team player
  • Foreign language is a plus

Job Tags

Day shift, Afternoon shift,

Similar Jobs

Dignity Health

Nutrition Assistant 1 Job at Dignity Health

 ...:**Participates in and supports all aspects of healthcare food service operations. Works with facility staff to provide optimal nutritional care and demonstrates excellent customer service to patients, guests and staff.Essential Key Job Responsibilities1. Follows healthcare... 

HRI Hospital

Director of Utilization Review Job at HRI Hospital

 ...) with company match and discounted stock plan ~ SoFi Student Loan Refinancing Program ~ Career development opportunities within UHS and its 300+ Subsidiaries!~ Further your education at a low cost through our Tuition Discount partnership with Chamberlin University... 

Lateral Link

Real Estate Attorney (Associate or Counsel) | Atlanta Job at Lateral Link

 ...We're partnering with a prestigious, mid-sized firm on an UNPOSTED need for a Real Estate Associate or Counsel for its Chambers-ranked Real Estate team in Atlanta . Ideal candidates will have strong academic credentials and 3+ years of "dirt" law transactional experience... 

Airgas

Data Analyst, eCommerce Search Job at Airgas

 ...Overview: ~ Bachelor's degree in Data Science, Statistics, or a related field ~3-4 years of experience in eCommerce and online business analytics ~ Proficient in Microsoft Excel, SQL, Python, Pandas, Matplotlib, NumPy, Javascript and HTML ~ Experience with various... 

State of Florida

NETWORK SYSTEMS ANALYST - 72000223 Job at State of Florida

 ...Requisition No:850979 Agency: Management Services Working Title: NETWORK SYSTEMS ANALYST - 72000223Pay Plan: Career Service Position Number:72000223 Salary: $70,432.70 Posting Closing Date: 05/02/2025 Total Compensation Estimator Network Systems...