Job Description

POSITION TITLE: Senior Facility Manager

DATE: December 2024

DEPARTMENT: Maintenance

REPORTS TO: Director of Facilities

FLSA: Exempt, Salary

COMPENSATION: $85,000- $95,000 + 10% Bonus Potential

JOIN OUR TEAM

We want to create an uplifting experience for everyone by offering inclusive, accessible, and on-trend fitness. The foundation of our brand is rooted in a culture centered on unity, passion, love, integrity, fun, and trust. Because our culture is alive—embodied by members and team members alike—is a place where lives are changed because of authentic connections made within our supportive community.

We offer a competitive, all-encompassing benefits package which includes healthcare benefits for employees who work 20+ hours per week. All employees receive two complimentary gym memberships—one for themselves and another to give away—plus 401k options.

BENEFITS

We offer a competitive, all-encompassing benefits package which includes healthcare benefits for employees who work 20+ hours per week. All employees receive two complimentary gym memberships—one for themselves and another to give away—plus 401k options.

· 30+ hours per week employees: Paid Time Off (hourly), Health, Dental, Vision Benefits and Paid Parental Leave (in addition to above)

· 40 hours per week employees: Flexible Vacation Plan (salary) & Paid Holidays (in addition to above)

Come join and join a passionate, fun, and united team!

We are proud to be a ‘Great Place to Work’ certified company!

PURPOSE

The Senior Facility Manager is responsible for overseeing the operations and maintenance of our physical infrastructure and facilities in a designated region. This role ensures that our facilities are safe, efficient, and fully functional, contributing to the overall productivity and well-being of the our employees and members.

The Senior Facilities Manager is engaging, diligent, organized and knows how to drive results. The ideal candidate is a great collaborator with excellent customer service.

EXECUTION DELIVERABLES

· Operational Oversight: Manage daily operations of the facilities, including HVAC, electrical, plumbing, and security systems.

o Provide feedback and update on work to the General Manager, District Manager, and Facilities team

o Participate in district or regional clubs needing maintenance support as needed.

· Maintenance Management: Develop and implement maintenance schedules for routine and preventive maintenance of building systems and equipment. Maintain and repair all areas of the facility, property, and assets (equipment, pools, spa, steam room, sauna, etc.)

· Vendor Management: Coordinate with external vendors and contractors for services such as cleaning, security, and repairs.

o Work with external contractor to schedule, deploy work, and verify that the work is completed appropriately.

o Partner with the Landlord/Property management to communicate maintenance issues to include, roof leaks, parking lot/landscaping, and building structural issues.

o Provide approvals for external contractor work within the regional budget.

· Budget Management: Prepare and manage the facilities budget, ensuring cost-effective use of resources.

· Safety Compliance: Ensure the safety of our members, staff and assets – Inspecting equipment, performing club walks, and communicating to club leadership.

· Emergency Response : Assist in emergency situations

· Space Planning: Oversee space planning and allocation to ensure optimal use of available space.

· Project Management: Lead and manage facility-related projects, including renovations, expansions, and new constructions.

o Assist with special projects throughout the district and region.

· Staff Supervision: Supervise and provide guidance to facilities staff, including training and performance evaluations within designated region.

o Responsible for recruiting/hiring and training facilities support team.

o Responsible for providing daily priorities and cadence for each facility support team member.

o Develop weekly goals for facility support team members.

o Support training/onboarding of new Maintenance Technicians alongside club General Managers and District Managers.

o Conduct Facility support team members quarterly written and verbal evaluation

o Provide weekly feedback on work quality and overall performance

· Quality Control: Monitor the quality of services provided by staff and vendors, ensuring high standards are maintained.

· Record Keeping: Maintain accurate records of club visits, maintenance activities, repairs, and vendor contracts.

· Travel : Ability to travel to the clubs they oversee and at times other clubs in the company.

REQUIRED QUALIFICATIONS

· Leadership Skills: Strong leadership and management skills to lead a team of facilities staff and contractors.

· Technical Knowledge: In-depth understanding of building systems, maintenance procedures, and facility management best practices.

· Problem-Solving Skills: Ability to diagnose and resolve issues efficiently.

· Organizational Skills: Excellent organizational skills to manage multiple tasks and projects simultaneously.

· Communication Skills: Strong verbal and written communication skills to interact with staff, vendors, and stakeholders.

· Budget Management: Experience in preparing and managing budgets for facility operations.

· Certifications: Relevant certifications in facilities management, safety, or project management may be preferred.

· Experience: Bachelor's degree and several years of experience in facilities management or a related field.

Physical Requirements

· Walking: Frequently moving around the facility to inspect and oversee various areas.

· Bending and Stooping: Occasionally required for accessing equipment, storage, or lower-level areas.

· Lifting and Carrying: Ability to lift and carry items up to a certain weight, commonly around 25 to 50 pounds.

· Climbing: Occasionally required to climb ladders or stairs to access different parts of the facility.

· Standing and Sitting: Alternating between periods of standing and sitting, depending on the task at hand.

· Reaching: Extending arms to reach for materials, equipment, or tools at different heights

WORK ENVIRONMENT:

· May require working evenings, weekends, and being on-call for emergencies.

· Work is typically performed in a club with varying hours based on business needs.

· While performing the club duties of this job, the team member is regularly exposed to moving mechanical parts. The noise level in the environment is occasionally loud.

· Ability to work a varied schedule to support the needs of the business, including frequent extended workdays, weekends and holidays may be required.

· Must be able to travel by car and/or airplane up to 50% of the time.

PHYSICAL AND MENTAL ACTIVITIES AND REQUIREMENTS

· Talking: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.

· Physical Strength: Non-Sedentary work, standing and walking most of the time. Must be able to lift, push, pull, and move a minimum of 50 pounds.

· Reasoning Ability: Ability to deal with a variety of variables under limited standardization. Able to interpret various instructions and relay instructions to clients

· Being a Senior Facility Manager requires a combination of technical expertise, leadership skills, and the ability to work independently in diverse environments.

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant

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