Job Description

Job Title: Technical Writer / Analyst

Primary Location: New York, NY 10004

Work Location: Onsite at 2 Broadway with travel to other CLIENT locations within the CLIENT Service Territory as required

Work Schedule: 35 hours per week , Monday–Friday

Duration: 12 Months

Position Overview

The Technical Writer / Analyst will support the Client by coordinating, documenting, tracking, and reporting on a portfolio of agency-wide security initiatives. This role provides direct support to senior leadership in strategic planning, prioritisation, and execution of security programs that protect CLIENT customers, employees, and critical infrastructure.

The Analyst will work closely with project managers and cross-functional stakeholders to ensure security initiatives are clearly documented, effectively tracked, and aligned with CLIENT security standards, schedules, and funding constraints.

Key Responsibilities

• Coordinate and support physical and technical security projects across CLIENT agencies.
• Track project scope, schedules, milestones, risks, and deliverables to ensure alignment with Office of Security priorities
• Assist project managers with planning, execution, and reporting of security initiatives
• Develop, review, and maintain technical documentation, policies, procedures, and program reports
• Prepare executive-level presentations, dashboards, briefings, and written status updates
• Facilitate meetings and discussions with internal stakeholders, operating agencies, and vendors
• Identify project risks, resource gaps, and dependencies; recommend mitigation strategies
• Support budget tracking, expenditure monitoring, and cost-control reporting
• Ensure compliance with CLIENT security standards, governance policies, and operational requirements

Key Deliverables

• Agency Security Program Support
• Assist with performance reviews and continuous improvement of CLIENT security programs
• Project & Budget Support
• Monitor project budgets and assist in financial reporting
• Support development and maintenance of the CLIENT video library, including footage tracking for operational insight and incident documentation
• Project Tracking & Performance Metrics
• Track assigned projects and provide regular progress updates to Office of Security leadership
• Stakeholder Coordination & Policy Review
• Coordinate with stakeholders to ensure security systems, protocols, and policies are reviewed and updated as required
• Technology Research & Vendor Assessment
• Conduct research and evaluation of emerging security technologies and vendors, including AI-enabled surveillance and analytics tools
• Program & Presentation Support
• Support tactical security programs such as drone initiatives and deployable camera development through reporting and documentation
• Financial & Reporting Deliverables
• Prepare budget tracking documents and financial reports aligned with funding allocations

Required Qualifications

• Experience
• 1–3 years of experience in project coordination, project management, or analyst roles
• Experience supporting physical security or technical system deployments preferred
• Education
• Bachelor’s degree in Project Management, Engineering, Computer Science, Information Systems, or a related technical discipline
• Technical Knowledge
• General understanding of project management principles
• Familiarity with video management systems and security camera technologies
• Basic understanding of IT networking concepts (protocols, encryption, VPNs, operating systems)
• General understanding of low-voltage/electrical principles related to security systems
• Understanding of the engineering design lifecycle and SDLC
• Core Skills
• Strong technical writing and documentation skills
• Excellent verbal communication and stakeholder coordination abilities
• Strong organizational, analytical, and time-management skills

Preferred Qualifications

• Lean Six Sigma certification or training
• Experience in public-sector, transportation, or critical infrastructure environments

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