Job Description

***To apply, email your current resume to MidValleyBusinessReps@employ.oregon.gov

{Please include job title and listing ID 4256045 in the subject line of your email.}

A Current iMatchSkills® account is required prior to referral to the employer.

Immediate Need!

A towing and salvage company in Woodburn, Oregon, is hiring a bilingual tow truck dispatcher (clerical) who speaks both Spanish and English.

Minimum Requirements:

- Eighteen (18) years of age or older

- No experience necessary this employer is willing to train qualified applicants

- Training and / or experience using computers and MS Office Suite (i.e., Word, Excel, and Outlook); the employer will train qualified applicant on the employer's system

- Bilingual English / Spanish to communicate with monolingual Spanish-speaking customers

Preferred (not required):

- High school diploma or GED

- Six (6) months of experience as a dispatcher (clerical)

Employer Notes:

- Veterans are encouraged to apply

- The ideal candidate will be dependable, quick to pick up on things, able to work independently, and knowledgeable about cars in general, including the differences between 4-wheel drive, all-wheel drive, rear-wheel drive, and front-wheel drive.

- The workplace is situated on a salvage yard and has a casual atmosphere; work in all weather and office conditions

- This employer will conduct a background check and a drug test before the first day of employment

Job Duties:

- Provide excellent customer service over the phone and in person

- Cash handling duties

- Effective communication skills, including verbal, oral, and written, to process forms and files

- Remain composed and professional when dealing with stressed or upset customers

- Use the computer to access, enter, and retrieve data

- Answer calls, take messages, schedule appointments on multiple phone lines professionally, and dispatch drivers on tow jobs

- Clerical duties involve filing, faxing, copying, and paperwork / documentation tasks

- Work autonomously in a fast-paced / slow office environment

- Multi-tasking skills, with great time management and prioritizing capabilities to meet productivity expectations, organize tasks, and manage time effectively

- Work independently without supervision and use good judgment in difficult situations.

- Performs any other duties as assigned

Pay:

$15.00 - $18.00 depending on experience; negotiable

Hours:

- Twenty (20) to forty (40) hours per week; between 8 am and 5 pm Monday through Friday; this employer is flexible and willing to work with your schedule

Language skill requirement or preference: Able to speak Russian preferred. Able to read Russian preferred. Able to write Russian preferred. Many customers are Spanish speaking only

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