Job Description

Populus is an amazing company where our employees stay because they love their teams and the growth opportunities. Additionally, we offer a competitive 401K match, a generous paid time off package, and Health Benefits.

Our mission is to provide a broad range of quality financial products and services delivered with best-in-class customer service. We work and lead with integrity, and we celebrate employees who exemplify our values. Come join our team!

The VP of Infrastructure and Security will lead all aspects of Infrastructure and Security for Populus and ACE systems. This position is responsible for driving operational excellence, improvements, innovation, automation and efficiencies for all infrastructure and security products and systems. Works with fellow IS leaders to ensure appropriate people, talent, strategy, and processes are in place to support the company's strategic and operational initiatives. Ensures operational high availability of Populus’ enterprise IS network.

Vice President is responsible for establishing and maintaining an operational organization that ensures the highest levels of service. The VP will employ ITIL best practices for technical support, change management, IT operations, capacity planning, and asset life-cycle management. The VP will ensure the IS Operations function operates in the most efficient manner possible through streamlining and automating processes, cross training staff, standardizing architecture and configurations, and leveraging other IS functions. The VP will work closely with his security team, other members of IS and Compliance to assess risk and to mitigate information security issues. The VP will work across various organizational units to identify and share best practices, consolidate tool offerings, and leverage operational manpower.

Major Responsibilities

• Responsible for the on-going maintenance, support and direction of Populus’ data centers and corporate computing systems.
• Responsible for the planning, development, and execution of the enterprise network and information security strategies and best practices. Works in conjunction with the Application and Data architecture team to provide the infrastructure and security architecture required to support the overall enterprise strategy. In this role, works collaboratively across the organization to identify, develop, implement, and maintain processes and best practices across the organization to reduce information technology risks.
• Responsible for ensuring Business Continuity and Disaster Recovery plans are in place to support recovery objectives. Works with IS Operations and other members of the IS team to ensure that DR activation processes are clearly defined and can be executed in the most efficient manner possible.
• Leads the Infrastructure and Security teams in addition to DR planning for the enterprise.
• Establishes and monitors infrastructure technology and security vision and goals.
• Builds/enhances effective systems and platforms that meet stakeholder requirements.
• Ensures all servers are properly maintained, including monitoring, patching, backups, etc., keeping our platforms secure from internal and external threats.
• Monitors and analyzes the costs, budget, value, and risks of technology to advise executive leaders and drive investments.
• Establishes service level agreements (SLAs) that meet business needs, and monitor performance to ensure adherence to commitments.
• Implements technology and optimizations to streamline operations and security.
• Monitors changes or advancements in technology to discover ways to gain a competitive advantage.
• Ensures advanced email security (Anti-phishing, DLP, MDM).
• Partners effectively with all levels of the organization to identify, prioritize, and drive strategic initiatives that impact the organization.
• Communicates strategy, objectives, and performance results to the executive team and cross functional partners.
• Directs, supervises, and evaluates the work of IT infrastructure and IT Security staff. Develops staff to ensure continued professional growth and to provide the competencies the company needs to support its growth and long-term success.
• Manages company-wide support of internal desktops, laptops and applications, including, but not limited to Active Directory, Office 365 & SharePoint.Working in conjunction with IS Operations and Applications, responsible for the selection of all retail equipment.
• Ensures Populus/ACE maintains the proper licensing for all hardware and software.
• Articulates and demonstrates an expectation for continuous quality improvement utilizing processes that include consideration of all stakeholders. Fosters an environment that focuses on processes and outcomes.
• Works with a team of Executives to ensure all corporate security agreements are in compliance and maintained.
• Maintains robust written documentation.

Key Competencies

• Leadership
• Strategic
• Resolution Management
• Project Management
• Focused
• Technical
• Customer Service
• Collaborative
• Teamwork

Interactions

Direct Report Title – N/A

Indirect Report Title – N/A

Other Internal/External Interactions

• Executive Management Team
• Other Departments

Minimum Qualifications

• Bachelor’s degree in computer science, information technology or minimum of 10 years of progressive work experience and leadership in a high-tech company that demonstrates a comparable level of learning/experience.
• Motivation, Innovation, Passion, Integrity, Teamwork, Customer-Focus.
• Broad knowledge of IT disciplines, critical system administration, disaster recovery processes, network (data, voice and video), desktop support, and information security.
• Strong leadership skills and presence.
• Proven track record of building, leading and mentoring high-performing technical teams.
• Significant experience working and leading cross functionally in high growth organizations.
• Outstanding written and verbal communication skills; proven ability to communicate effectively at both executive and technical levels.
• Ability to drive big picture goals and milestones while valuing and maintaining a strong attention to detail.
• Ability to quickly identify and drive the optimal solution when presented with a series of constraints.
• Demonstrated ability in people management, strategic planning, risk management, change management and project management.
• Excellent judgement, analytical thinking and problem-solving skills.
• Self-motivated individual that possesses excellent time management and organizational skills, along with strong cross functional collaboration skills, relationship building skills and ability to achieve results.
• Strong sense of personal responsibility and accountability for delivering high quality work, both personally and at a team level.
• Ability to effectively manage conflict.
• Capacity to work effectively and calmly under pressure.
• Extremely strong verbal and written communication skills.
• Ability to analyze problems and strategize for better solutions.
• Willingness and ability to travel occasionally.
• Experience with building and maintaining a corporate compliance program.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major responsibilities.

While performing the duties of this job, the employee is regularly required to sit, stand or walk; use hands to finger, handle, or feel; reach with hands and arms; stoop or bend; and talk or hear. The employee must occasionally lift and/or move up to 50 lbs.

Position Type/Expected Hours of Work

This is a full-time position, days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. This position might require long hours and weekend work.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in some work environments can be moderate.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted, as a comprehensive inventory of all duties, responsibilities, qualifications required of employees assigned to this job.

EEO Statement

Populus Financial Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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