Job Description

For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.

DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.

Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor’s gift and share the importance of the gift of life.

We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.

  Key responsibilities this position will perform include:

• Manages the daily clinical operations in accordance with company policies, AOPO standards, and UNOS guidelines.

• Facilitates innovative projects within clinical operations to drive OPO performance.

• Ensures frontline staff have the appropriate tools, training, and support necessary to direct internal/external resources and execute the successful conversion of potential donors and maximize the recovery/transplantation of organs.

• Mentors clinical staff and managers. Monitors employee development, encouraging growth and providing consultation on any personnel and/or operational staff training items. Delivers routine coaching, ensures staff accountability, and provides performance feedback – including progressive discipline and annual evaluations.

• Participates in strategic planning. Attends affinity group meetings. Leads action plans aimed at strategic goals.

• Develops, interprets, and analyzes data relating to the nature and volume of clinical activity (such as referrals, determining eligibility, introduction and approach issues, consent and conversation rates, clinical donor management and organ allocation and transplantation yield).

• Participates in external (i.e., AOPO, UNOS Regional Meetings, NATCO) and internal committees. Keeps abreast of industry trends, regulations, and general knowledge.

• Participates in the Medical Directors and Medical Advisory Committee related to policy/practice changes and review of donation opportunities as required by regulatory bodies.

• Builds and maintains external relationships with hospital partners, transplant centers, and other OPOs.

• Works with leadership to facilitate communication between departments and encourages clinical staff to support and participate in hospital development initiatives.

• Participates in the clinical operations call schedule as an Organ Recovery Coordinator at least twice monthly.

• Performs other duties as assigned.

The ideal candidate will have:

• Bachelor of Science degree in Business or Allied Healthcare
• Registered Nurse Credential preferred
• 3+ years OPO clinical experience
• 2+ years leadership experience
• Valid Driver’s License with ability to pass MVR underwriting requirements.

  We offer a competitive compensation package including:

• Up to 176 hours of PTO your first year
• Up to 72 hours of Sick Time your first year
• Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
• 403(b) plan with matching contribution
• Company provided term life, AD&D, and long-term disability insurance
• Wellness Program 
• Supplemental insurance benefits such as accident coverage and short-term disability
• Discounts on home/auto/renter/pet insurance
• Cell phone discounts through Verizon

**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**

You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position.

DCIDS is an EOE/AA employer – M/F/Vet/Disability. 

Compensation details: 120000-150000 Yearly Salary

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