Job Description

Key Responsibilities:

• Assess construction deficiencies at multi-family properties, identifying necessary improvements to ensure code compliance and alignment with minimum property standards.
• Prepare detailed scopes of work to address property issues as requested by management, ensuring all necessary repairs and improvements are clearly outlined.
• Collaborate with supervisors to provide accurate cost estimates for damages, ensuring customers receive precise information. Complete all required forms for a comprehensive bid package and adhere to the customer’s scope of work.
• Conduct on-site inspections with clients, sales representatives, and insurance adjusters to prepare detailed repair estimates using Xactimate in a timely and professional manner.
• Communicate effectively and negotiate settlements with insurance adjusters to ensure fair outcomes for clients.
• Serve as a liaison between the adjuster, client, and sales team to ensure smooth communication throughout the project.
• Offer expert guidance to the sales team during contract negotiations related to insurance claims, leveraging your knowledge of the insurance industry.
• Provide detailed scopes of work to the operations team and assist with accurate hard cost estimates to ensure smooth project execution.
• Work closely with office staff to ensure all necessary documentation is completed and provided during each phase of the bidding process.
• Help provide accurate information to support the invoicing process and ensure timely billing.
• Stay knowledgeable about materials, methods, and tools used in the construction and repair of multi-family properties. Understand multi-family construction drawings and specifications.
• Be familiar with methods for calculating material quantities and labor requirements for construction projects.

Requirements:

• Construction experience required, with multi-family experience preferred.
• High school diploma or equivalent.
• Valid driver’s license.
• Strong verbal and written communication skills for effective interaction with staff, contractors, and customers.
• Ability to maintain cooperative and collaborative relationships with a variety of stakeholders.
• Willingness to travel as required.
• Experience with construction management software such as NAV, ProCore, or Sage is preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is required.
• Strong customer service skills and the ability to work with diverse subcontractors.
• High level of integrity and professionalism.

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