Job Description

Job Title: Critical Facilities Program Manager

We are seeking an experienced Critical Facilities Program Manager to oversee and drive the strategic planning, execution, and optimization of maintenance programs and infrastructure projects within our mission-critical facilities . Reporting to the Director of Facilities , this role is responsible for managing multiple projects, aligning operational goals with business objectives, and ensuring the long-term reliability and efficiency of critical systems.

The ideal candidate will have a strong background in program management, facilities operations, and large-scale project execution , with expertise in HVAC, electrical, life safety, and building management systems .

Key Responsibilities:

Program & Project Leadership

• Develop and implement comprehensive facility maintenance and infrastructure improvement programs across multiple sites.
• Oversee a portfolio of projects , ensuring alignment with corporate objectives, budgets, and timelines.
• Define program scope, key performance indicators (KPIs), and risk mitigation strategies to enhance operational efficiency.
• Manage stakeholder expectations by providing regular updates on project milestones, risks, and budget performance .
• Lead cross-functional teams including project managers, engineers, technicians, and third-party vendors to ensure seamless execution.

Facility Operations & Maintenance Strategy

• Design and implement preventive, predictive, and corrective maintenance strategies to maximize uptime of critical systems (HVAC, power, fire suppression, BMS, etc.).
• Standardize facility operations and maintenance best practices across multiple locations to improve reliability and efficiency.
• Develop asset management strategies, including capital planning, lifecycle analysis, and cost reduction initiatives .
• Oversee vendor selection, contract negotiations, and service-level agreements (SLAs) to optimize facility management costs.

Compliance, Risk Management & Business Continuity

• Ensure all programs comply with OSHA, NFPA, NEC, and other industry regulations and safety standards .
• Develop and execute business continuity and disaster recovery plans to mitigate risks related to critical facility failures.
• Conduct facility audits and risk assessments to identify potential vulnerabilities and recommend corrective actions.
• Implement and enforce change control procedures to minimize disruptions in mission-critical environments.

Qualifications & Requirements:

• Bachelor’s degree in Engineering, Facilities Management, Business, or a related field (or equivalent experience).
• 7+ years of experience in program management, facilities management, or critical infrastructure operations .
• Program Management Professional (PgMP), Project Management Professional (PMP), or Certified Facility Manager (CFM) certification preferred.
• Proven track record managing large-scale facility programs and multi-site infrastructure projects .
• Deep technical knowledge of HVAC, electrical distribution, power systems, generators, UPS, and BMS .
• Proficiency in MS Office, CMMS (Computerized Maintenance Management Systems), and project management software .
• Exceptional leadership, problem-solving, and communication skills.
• Ability to work in a 24x7 environment , including responding to emergencies and critical system failures.

This role is ideal for a strategic thinker with a strong technical background , capable of managing complex programs that impact mission-critical operations. If you thrive in a fast-paced, high-stakes environment and are passionate about facility optimization, we want to hear from you!

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