ABOUT US
As seen on Shark Tank ! Spoonful of Comfort delivers handcrafted soup gift packages that are warm, thoughtful, and delightfully personal—like sending love by the ladle. Inspired by the soup our founder wanted to mail to her mom during a battle with cancer, Spoonful of Comfort is the perfect get-well gift, housewarming surprise, and heartfelt care package.
We are a rapidly growing company based in Salt Lake City, and we believe that providing uplifting, compassionate customer support is just as important—if not more so—than the product itself.
ABOUT YOU
As a Customer Experience Specialist , you will represent and champion our customers’ needs with warmth, professionalism, and empathy. We’re looking for:
ABOUT THE JOB
We have full-time and part-time seasonal roles available starting at $18/hour . We are hiring multiple candidates to meet scheduling needs, which may include 9-5 shifts or early morning/evening hours . Our office is based in Salt Lake City, UT .
Your daily tasks will include:
✅ Answering phone calls and responding to emails with warmth and professionalism
✅ Providing helpful information about our products and services
✅ Troubleshooting and resolving customer concerns with patience and care
✅ Maintaining accurate customer records and documenting interactions
✅ Staying up to date with our evolving products and service
QUALIFICATIONS:
✔ Ability to build genuine connections with customers
✔ Strong multitasking and prioritization skills
✔ A positive and professional demeanor
✔ Excellent written and verbal communication skills
✔ Previous experience in customer service, sales, or related fields is a plus, but not necessary
If you have a strong work ethic, an empathetic heart, and a passion for helping others, we’d love to hear from you! Apply today and help us send comfort, one conversation at a time.
Pay: From $18.00 per hour
Benefits:
...applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take...
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