Job Description

Job Description: E-commerce Manager

Location: On-Site DTLA

Job Type: Full-Time

Position Overview:

As our growing small business expands, we seek a skilled  E-commerce Manager to bring our messaging to life. This role requires a deep understanding of Shopify, graphic design, and consumer habits. Our ideal candidate will have a keen eye for detail, strong organizational skills, and a passion for design, denim, and digital storytelling.

Key Responsibilities

• E-Commerce Strategy & Execution
• Lead day-to-day management of the e-commerce site (Shopify Plus), including merchandising, homepage updates, content scheduling, and weekly product launches.
• Develop and implement strategies to grow online revenue, improve site performance, and reduce cart abandonment.
• Conversion Rate Optimization (CRO)
• Use tools like Google Analytics, Hotjar, and A/B testing platforms to identify friction points and optimize the user experience.
• Implement and analyze A/B tests to improve key KPIs (conversion rate, average order value, bounce rate, etc.).
• Product Merchandising & Launches
• Oversee site merchandising strategy with an eye on seasonal trends, performance data, and storytelling.
• Coordinate cross-functional teams to ensure timely and accurate product launches.
• Platform Management
• Own all things Shopify—including apps, plugins, product uploads, page creation, tagging, and inventory visibility.
• Work with developers/designers on front-end site updates, ensuring mobile-first, UX-optimized design.
• Analytics & Reporting
• Monitor and report on e-commerce KPIs, channel performance, and customer behavior.
• Provide weekly/monthly reporting with insights and recommendations.
• Collaborative Initiatives
• Partner with the creative team on digital campaigns, landing pages, and promotions.
• Work with our social team to see if any graphic design imagery is needed for our story platforms.
• Collaborate with our design team on weekly launch strategy.
• Graphic Design 
• Create unique web and mobile banners correlating to campaign drops, product releases, and seasonal sales. 
• Design corresponding media for social media stories, email imagery, and ad objectives.

Qualifications:

• 3–5 years of experience in e-commerce management, ideally with a DTC fashion or lifestyle brand.
• Deep knowledge of Shopify (Plus), Klaviyo, Google Analytics
• Strong skills in Photoshop, Illustrator, motion graphics, or other video editing platforms.
• Data-driven mindset with the ability to turn insights into actionable strategies.
• Attention to detail and a strong sense of aesthetics that aligns with our brand.
• Excellent organizational and project management skills.
• Comfortable in a fast-paced, startup environment with a hands-on approach.
• Passion for fashion, style, and the DTC space is a major plus.

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