The Autism Tree (AT) Family Care Coordinator is essential in providing support and resources to families affected by Autism Spectrum Disorder (ASD) and any type of neurodiversity. This position requires a compassionate and organized individual who can effectively manage communication, coordinate community events, and build relationships with families and community resources.
Key Responsibilities:
Communication and Support
· Offer emotional support and resources to help parents and families affected by ASD.
· Develop and maintain relationships with resources to provide up-to-date information to families.
· Assist parents and families in understanding and connecting them to resources to help them navigate the system of care required for ASD.
· Answer phone calls and respond to emails from families seeking information and support.
· Conduct new intake phone calls and emails to assess family needs and provide appropriate resources.
· Respond to families on social media requests, ensuring timely and helpful communication.
Event Coordination
· Providing back-up to and work closely with the Executive Director, Director of Operations, Volunteer Coordinator and Volunteer Program Directors
· Scheduling and making necessary preparations for both internal and external meetings and events.
· Add program events to calendars and ensure accurate scheduling.
· Invite and sign-up families for events via email, phone, and text.
· Assist in leading family program events, ensuring all attendees feel welcome and providing accommodations as needed.
· Gather feedback from families to continuously improve Autism Tree programs and initiatives.
· Build and maintain strong relationships with Autism Tree Volunteers, Interns, Board Members, and Community Partners to foster a positive and supportive environment for families.
Administrative Duties
· Send out a monthly newsletter, schedule event emails, and other communications to the AT Database.
· Maintain accurate records and manage family information in the database, including contact details and family information using Little Green Light (LGL) and Wild Apricot (WA).
· Maintaining file and archive systems, ensuring proper storage of legal documents.
· Maintaining inventory and purchase of office supplies.
· Creating a wide variety of reports, letters, emails, and other materials as needed.
· Assist in managing AT social media and website daily.
Qualifications:
Education: Bachelor’s degree in social work, psychology, education, or a related field preferred
Skills:
Personal Attributes:
Working Conditions:
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