Job Description

Do you want the opportunity to use your administrative experience to help provide stable housing opportunities for persons with disabilities? Are you detail-oriented and enjoy providing strong customer service? Would you like to be able to focus on serving your community rather than meeting quotas? If so, we want to speak with you about our Housing Administrative Assistant position. This is a part-time position M, T, Th 7:30a-4p and requires residency in Franklin County, Ohio.

Medical, Dental, Vision, Retirement Plan, Generous Paid Time Off and Holidays!

As the Housing Administrative Assistant for Creative Housing Inc., you will play a vital role in providing safe and affordable housing for persons with disabilities and delivering exceptional customer service. The Housing Administrative Assistant is responsible for income verification, promoting housing stability efforts, and supporting various operational functions.

You will:

• Serve as first point of contact for customers and stakeholders
• In-person visitors, phone handling, mail/fax/check handling, key/other distribution
• Be responsible for obtaining and processing income verification of tenants living in Creative Housing homes and participating in the Private Market Rent Subsidy program
• Perform various administrative support functions
• Maintain residential data across platforms
• Maintain document retention initiatives while ensuring the accuracy and confidentiality of property, tenant and client records
• Provide support and reporting for company performance measurements, including callbacks & timeliness
• Assist with special projects as assigned
• Cross‐train to support departmental coverage during absences
• Perform other duties as assigned

Requirements:

• High School Diploma or equivalent (Associate degree preferred)
• 2 years of experience in related field(s) required
• General computing skills and spreadsheet applications experience required
• Proficiency in Yardi preferred
• Strong organizational, prioritization, and problem‐solving skills
• Excellent verbal and written communication skills
• Typing: Minimum 36WPM
• Customer service‐oriented with attention to detail
• Ability to collaborate with coworkers & vendors
• Franklin County Residency

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