Job Description

Panda Express General Manager

Earn $60k-$68k

We build our business through our people.

Now Hiring for

Knute Rockne Travel Plaza

4004 E CR 700, Rolling Prairie, IN 46371

Join our amazing team and come grow with us!

At Applegreen, we believe that our team members are the heart of our success. We offer fantastic career opportunities, and a great deal of our promotions are internal. As a company, we are constantly growing our business—but it’s our people driving our success!

We strive to do great things for each other, our customers, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, whatever you’re pursuing — a new challenge, a sense of belonging, or just a great place to work — Applegreen is for you!

General Managers are responsible for attending to customer needs and business needs such as completing sales transactions and performing support functions, which may include preparing food, cleaning displays &/or stock areas and assisting with stock activities (plus other assignments as needed).

Why join Applegreen? We offer…

• 401(k) with Company Match

• Paycheck on Demand – Get paid as you earn!

• Dental Insurance

• Flexible Schedule

• Health insurance

• Paid Time Off

• Vision Insurance

• Referral Program

• Meal Discount

What you will be doing:

As a General Manager, you will be ready to help with a variety of duties, including working on the front lines to ensure excellent service for our customers and set the pace for the team.

· Maintain quality food operations while ensuring customer satisfaction

· Understand the business and drive results through coaching and leading the team

· Achieve gross profit margin, net margin and sales targets

· Meet sales goals through motivating the team, executing foundational processes, and achieving target results

· Ensures inventory data is correct by performing inventory counts and checks

· Maintain a clean and well-maintained environment

· Demonstrate proficient company, brand, and product knowledge

· Uphold and coach others on achieving food safety standards

· Create relationships with customers to provide exceptional customer service

· Maintain a healthy and safe workplace, environment, and culture

· Display people leadership through staffing, development, training, and talent management/succession planning

· Lead communication meetings to ensure all plans are carried out

· Support the AGM and other GM to create strong team engagement and positive work environment

· Provide restaurant leadership through managing performance, clear communication, and escalating issues as needed

· Being a role-model for the team, setting high standards for the level of service, and recognizing achievements

· Adhere to restaurant systems and processes to accomplish monthly, weekly, and shift goals

· Follow company policies and procedures and comply with all federal, state, and local regulations

· This role requires flexible hours including nights and weekends in a fast-paced environment with shifting priorities

· This role requires the ability to keep cool under pressure and deal with multiple types of people in a calm and fair manner

· While performing this job, it is regularly required to stand, sit, talk, and communicate well, while in a loud environment

What Applegreen requires from you:

• Must have 3+ years of experience in QSR (quick service restaurant) or similar restaurant management operations

• Must have 6 months supervisory or lead experience in a restaurant, QSR or high-volume café

• 2+ years food & beverage, cash handling, and customer service experience required

• 1+ year of restaurant management experience preferred

• Strong leadership and management skills with prove ability to motivate and inspire a team

• Excellent customer service abilities and positive attitude

• Excellent verbal and written communication skills

• Flexible and open schedule including holidays and weekends

• Basic food safety understanding and practice; ServSafe certified a plus

• Proven ability to run great shifts and coach 10+ team members

• Proven ability to direct, motivate, and develop others in a fast-paced, friendly environment

• The ability and willingness to bend, twist, and stand to perform regular job functions

• Ability and willingness to lift/push objects weighing over 40 lbs

Applegreen

Join our amazing team…and you will feel at home with Applegreen!

Applegreen is an equal opportunity employer.

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