Job Description

Title: Patient Relations & Legal Coordinator

Location: Charleston, SC

Position Type: 3-month contract

Hourly Pay: $22.00/hr

Our client is looking for a Patient Relations & Legal Coordinator to join their team for a 3-month contract. This position would be working in a local health care system in Charleston, SC. This position will mainly be focused on complaints/grievances management, providing support for litigation matters, and communicating with healthcare staff, legal staff, and patients.

Job Responsibilities:

• Review all emails, telephone calls, social media messages, and written complaints.
• Contact complaints to obtain additional information and assign complaints to the appropriate manager or administrator.
• Issue Acknowledgment letters, forward grievance firms within the designated timeframe.
• Work with outside attorneys and claim adjusters, providing support and data entry to litigation matters.
• Maintained legal files, researching legal issues and addressing employee and outside source inquiries.

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