Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

Primary duties and responsibilities include, but are not limited to, the following:

• Supervise production of all butchering, sauce, vegetable and garnish production.
• Ensure good turnover of products by practicing and maintaining proper rotation.
• Requisitions materials as needed and ensures equipment is maintained and available for use.
• Monitor team member performance, product quality and production flow. Foster improvements where needed.
• Participate in the activities of cooks and other team members involved in preparing, cooking and presenting food in accordance with hotel productivity standards, cost controls and special needs.
• Create team member schedules and direct in proper job functions including guest interaction.
• Audit food storeroom items for quality and consistency, food cost and revenues. Enforce daily sanitation, hand washing and safety codes.
• Make constant contact with both internal and external customers to provide optimal guest service. This includes contact with various departments in an effort to provide/obtain pertinent information needed to ensure proper guest service is provided.
• Analyze feedback from customers, make judgments and take action to implement suggestions for improvement.
• Listen and respond to guest inquiries using a positive, clear speaking voice. Answer questions and offer assistance to provide guest satisfaction.

KNOWLEDGE/SKILLS/ABILITIES

• Must be able to work in a productive and cohesive team environment
• Must be extremely organized
• Able to prioritize tasks and meet deadlines.
• Ability to comprehend and follow supervisor’s instructions.
• Can work well with interruptions.
• Strong knowledge of food service industry, cuisines and beverages.

EDUCATION and/or EXPERIENCE

• Minimum 3 years culinary experience in a high volume restaurant is required.
• Culinary 2-4 year degree is preferred or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

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