Job Description

Why Join JVS?

JVS is a nonprofit working to close opportunity gaps in employment by supporting jobseekers with the skills and confidence to secure quality careers with family-sustaining wages. Grounded in core values of repairing the world and focused on helping our program participants achieve economic mobility, we believe everyone deserves access to training and the chance for a good job. JVS develops training programs in close partnership with employers in high growth sectors, offering high quality jobs.

Building on decades of experience and success, JVS is a data-driven organization that takes a whole systems approach to addressing employment and economic equity. Through our direct service programs, employer engagement and policy change, JVS is working toward a future where everyone has access to quality education and training programs that lead to high quality employment and economic mobility.

The Role

The Senior Manager of Employer Impact serves as the strategic leader for employer relationships, with primary responsibility for managing the BAYWORK consortium of Bay Area water/wastewater utilities while driving employer retention, growth, and service delivery. This position supervises client-facing team members and leads initiatives to ensure mutual success between the organization and its employer partners.

Scope

BAYWORK Consortium Management

• Serve as the dedicated account manager for the BAYWORK consortium of signatory water/wastewater agencies
• Facilitate bi-monthly Board meetings and strategic planning sessions to ensure BAYWORK objectives are met
• Support Board leadership and maintain communication channels between members and stakeholders
• Oversee intensive planning for specific initiatives (intern recruitment, site tours, Water Summit)
• Meet with BAYWORK agency partners individually or in small groups monthly to identify needs, inform initiatives, and increase participation
• Present BAYWORK initiatives at state/national conferences (3-4 in-person conferences annually)
• Support implementation of BAYWORK’s communications and marketing strategy, with the BAYWORK Communications consultant
• Ensure timely and accurate reporting of the BAYWORK consortium finances to the Board, with the BAYWORK bookkeeper and accountants

BAYWORK Program Implementation

• Support BAYWORK signatory agencies with implementation of workforce-related programs/events (i.e. college/high school outreach, establishment of internship programs, staff professional development programs)
• Lead research efforts to identify training needs among signatory agencies
• Serve on the Santa Rosa Junior College Water Tech Industry Advisory Committee (semi-annual)

Team Leadership & Operations

• Supervise the Senior Employer Events Coordinator; manage their work in support of BAYWORK and other workstreams supporting employer events and partnerships

Account Management & Strategic Partnerships

• Serve as the dedicated account manager for key employer partners, ensuring high satisfaction and retention
• Develop a deep understanding of employer needs and goals to drive mutual success
• Build and nurture long-term relationships through regular touchpoints and strategic engagement
• Identify upsell opportunities to increase employer investment in services
• Support business development through referrals and testimonials
• Collaborate with leadership on pricing strategies and service offerings

Qualifications

• Experience building relationships with and influencing employers; experience developing strong partnerships and navigating conflicting priorities
• Impeccable professional customer service skills with exceptional follow-up and follow-through
• Excellent written communication skills, customer service and relationship management skills
• Experience with workforce development, training programs, or apprenticeships preferred
• Knowledge of public water utility industry beneficial but not required
• Project management experience with ability to manage multiple initiatives simultaneously
• Revenue generation and business development experience
• Strategic planning and implementation capabilities

Preferred Qualifications:

• Familiarity with water/wastewater, energy and transportation industries, as well as building and construction trades; understanding of recruiting trends in the utilities industry also a plus
• Familiarity with Salesforce or other CRMs
• Familiarity with career & technical education (CTE) programs, local community colleges, work-based learning and apprenticeship strategies
• Familiarity with 501(c)(3) tax status and experience working with non-profit boards
• Experience creating materials to easily explain and “pitch” complex ideas

What We Offer

• Annual Salary: $91,000 - $101,000
• 100% covered medical and dental plans for the employee
• Accrued sixteen (16) days of Vacation + accrued ten (10) days of Paid Sick Leave
• Paid federal and Jewish holidays
• 3% 403(b) retirement contribution match and 3% non-elective contribution
• Healthcare and Dependent Care FSA
• Pet Insurance Discounts
• Employee Assistance Program
• Professional development opportunities and $500 Work-From-Home stipend
• This position is hybrid with the expectation of working in our San Francisco office; JVS does not provide relocation packages
• 4 Day Work Week

As an Equal Opportunity Employer, JVS is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law. We welcome diverse applicants. Please let us know if you need accommodations or auxiliary aids for the interview process.

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