Bravado represents a privately-held A.I.-first CRM company that is more highly rated than Salesforce and HubSpot on G2 (4.8), ProductHunt (5.0), and Glassdoor (5.0).
This 75-employee, Series B firm ($64 million in total funding), which has more than 2,000 active clients worldwide, is hiring a U.S.-based Solutions Engineer to guide our highest-value customers through onboarding, implementation, and technical solutioning. You’ll play a hybrid role spanning pre-sales and post-sales and work from the SF or NYC metro areas.
Solution
Our client’s platform is a flexible, collaborative CRM (Customer Relationship Management) designed for modern go-to-market teams. Unlike traditional CRMs, we offer unmatched adaptability—letting users shape the platform around their data, workflows, and tools.
It’s become the CRM of choice for fast-scaling startups who demand AI-native software that evolves with them.
Role
• Individual contributor role. This will be remote to start, and by 2026 it will by hybrid.
• $112k to $140k base, 160k to $200k OTE, with equity and full Sequoia-backed benefits (401k, vision, dental, medical, generous PTO, and hardware stipend).
• Serve as the technical lead for our most strategic accounts—owning onboarding, solution design, training, and API-level configuration.
• Lead pre-sales discovery, demo, and solutioning calls in partnership with Account Executives
• Architect custom solutions spanning our data model, no-code workflow builder, API, reporting engine, and integrations with other GTM products.
• Work closely with Product, Engineering, and Marketing to inform roadmap and customer strategy.
• Ideal candidates bring 3+ years of SaaS experience in a technical customer-facing role, and can fluently explain APIs, data architecture, and SaaS integrations.
Culture
• 5.0 Glassdoor. One employee says: “High bar for talent, very smart ICs … culture of working hard and getting things done … kind, decent colleagues.”
• Hiring manager Zev Lebowitz joined in 2023 after leadership roles at Rippling and Pilot.
• Customers say things like: “We rebuilt our GTM stack with (COMPANY) in under 90 days while growing pipeline 500%.”
• Remote-first culture with global team offsites — past retreats include Barcelona, Lisbon, Malta, and Split.
Official Job Description
About the role
Our Customer Success team is integral to how we build, grow, and deliver value. We help customers adopt our solution quickly, integrate it smoothly, and unlock lasting impact. With technical fluency and deep empathy, we guide teams through complex use cases, share insights that shape the product, and turn great onboarding into long-term success.
We’re looking for a Solutions Engineer who’s resourceful, committed, and deeply curious — and wants to help reinvent how millions of people work.
What you'll do
What you'll bring
What we offer
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