Job Description

About 7E Wellness:

7E Wellness is redefining beauty and wellness with innovative technology and powerful skincare solutions. As a global leader in the wellness space, we are on a rapid growth trajectory—expanding across markets, platforms, and partnerships. We’re a brand rooted in science, performance, and elevated aesthetics.

We’re looking for an Operations Manager who thrives in fast-paced environments, loves systems and structure, and has the drive to help scale a brand that’s changing the face of beauty.

Key Responsibilities:

Inventory Oversight:

• Work with multiple software platforms and vendors to manage inventory flow across global channels, ensuring real-time accuracy and zero stockouts.
• Forecasting and ordering (including vendor management) 

Platform Integration:

• Manage and optimize our Shopify store operations and sync with other online marketplaces (Amazon, international retailers, etc.), ensuring smooth order processing and fulfillment.
• Vendor & Supply Chain Management:
• Liaise with a wide network of vendors and suppliers. Negotiate pricing, delivery terms, and ensure all contractual obligations are met while optimizing costs.

Packaging & Branding Compliance:

• Ensure all inventory orders reflect the most up-to-date branding and packaging requirements. Coordinate with branding and design teams to prevent outdated inventory and reduce waste.
• Cross-Functional Collaboration:
• Partner with the marketing, creative, and product development teams to align operational processes with product launches and rebrands.

Analytics & Reporting:

• Use data to forecast product demand, identify inventory trends, and provide actionable insights to improve efficiency and reduce costs.

Marketplace Operations:

• Support listings, fulfillment, and compliance on global e-commerce platforms to maintain 7E’s high standard of customer experience.
• Shipping Quality Assurance (QA)
• Collaborate closely with the shipping and fulfillment teams to ensure accurate, damage-free, and on-time delivery of products.
• Identify and implement packaging solutions and materials to minimize in-transit damage and support continuous improvement of shipping processes.
• Monitor outbound shipments for quality control and escalate any deviations from standards to reduce return rates and customer complaints.

Product Feedback & Development Support

• Act as a key liaison between warehouse operations, customer service, and product development teams to identify recurring product handling issues or packaging deficiencies.
• Analyze product returns and complaints from a logistics perspective to provide actionable feedback for product improvements.
• Support product development initiatives by testing and providing feedback on packaging prototypes or updated product designs to ensure compatibility with warehouse and shipping workflows.

What You Bring:

• 3+ years of supply chain experience
• 4+ years of operations experience in e-commerce, preferably in beauty, wellness, or CPG
• Proficiency with Shopify and other inventory management or ERP tools
• Experience working with multiple vendors and marketplaces globally
• Strong negotiation skills—you know how to secure the best terms without compromising quality
• Analytical mindset with strong Excel/Google Sheets skills
• Deep attention to detail and exceptional organizational abilities
• Knowledge of packaging, labeling, and branding lifecycle for physical products
• A proactive, solution-oriented mindset, and ability to thrive in a fast-scaling startup environment

Why Join Us?

• Be part of a beauty brand that’s growing fast—and doing it differently
• Work with a passionate, dynamic, and entrepreneurial team
• Opportunity to shape operations for a global powerhouse in the making
• Competitive compensation, benefits, and the chance to grow with us. 

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