System Administrator Job at Neumeric Technologies Corp, Raleigh, NC

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  • Neumeric Technologies Corp
  • Raleigh, NC

Job Description

Only Local to Raleigh, NC or nearby who can go ONSITE

NC Driver's License is mandatory for applying to the job.

Experience:

Support customers using good customer service skills including the ability to communicate to both technical and non-technical customers

Utilize moderate knowledge and demonstratable skills of Windows OS & M365 to support our customers & to work with internal teams

Image or provision new equipment hardware & provide to customer

Experienced in supporting mobile devices

Experienced with supporting Apple devices

Use strong organizational skills to track onboarding & shipping activities based on customer requests.

Follow asset management processes to ensure proper customer billing

Document work activities in ServiceNow

Testing Intune processes for Tier 3 team & providing feedback

Install software following security & internal processes

Troubleshoot customer issues

Provide instruction while troubleshooting for remote customers

Basic understanding of MECM, Active Directory, Tanium, Intune, & Beyond Trust

Work with vendors on warranty cases

Work on special projects as needed

Job Tags

Local area, Remote job,

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